Position Summary:

The Business Product Support Lead Analyst is responsible for supporting the monthly and quarterly maintenance and production activities and governance processes associated the expense allocation toolset (Hyperion PCM).

Responsibilities include working with users, technology, accounting and finance to support the end-to-end success of the allocation process and become a subject matter expert for operating expense allocation methodology and toolset.

Job Description & Responsibilities:

The Business Product Support Lead Analyst responsibilities include, but are not limited to:

• Manage the production calendar for key dates, integrations and data inputs into the allocation model. Review output results for accuracy.
• Analysis & interpretation of data to support identification of trends and quality issues.
• Respond to ad hoc financial and matrix partner inquiries and requests, resolve financial discrepancies, and recommend process improvements including internal control enhancements
• Support development of dashboards, reports, and other mechanisms to support consumption of allocation data
• Collaborate with stakeholders and IT developers on enhancement requests. Support development process through coordination of business requirements, testing, implementation and change management.
• Actively seek opportunities for improvement through process changes or identification of system enhancements.
• Maintain documentation, including updates to Standard Operating Procedures (SOPs)
• Data steward of operational payroll information to support accounting processes
• Other special projects as assigned

Competencies / Skills:

• Ability to review deliverables for completeness, quality, and compliance with established project standards.
• Exceptional ability to work productively in a matrix management environment across geography, departments and position level
• Analytical skills, highly focused, team player, versatile, resourceful
• Effective under pressure, time management skills
• Precise communication skills, including an ability to project clarity and precision in verbal and written communication and strong presentation skills.
• Strong problem-solving and critical thinking skills with exceptional attention to detail
• Ability to be flexible with job responsibilities and workflow changes.
• Ability to identify process improvements and implement changes
• Ability to understand and become proficient with the expense allocation process
• Ability to analyze and review financial output for reasonability and trends
• Ability to provide insights into what the data is saying, not just the numbers
• Analytical mind with outstanding ability to collect and analyze data; experience working with large data sets for research and analytics

Experience Required:

Qualified candidates will typically have 5 - 8 years of progressive experience in financial analysis, cost accounting and system support. Successful candidates will be highly energetic, self-starters with a focus on quality output and project delivery success. Candidates must be excellent problem solvers and creative thinkers.

Experience Desired:

• Bachelor’s degree in accounting, finance, or a related field preferred
• Desired Tool Experience: Microsoft Excel, Agile, Jira, Confluence, Alteryx, Hyperion PCM
• Demonstrated experience establishing and delivering complex projects/initiatives within agreed upon parameters while achieving the benefits and/or value-added results.
• SQL experience a plus
• Production system support experience
• Wrike Project Management

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.