Job Title

Staff Pharmacist Manager:

Company

Accredo Specialty Pharmacy, part of Evernorth Health Services

Location

Warrendale, PA

Job Description

Accredo Specialty Pharmacy is seeking a Staff Pharmacist Manager to join our Warrendale, PA fulfillment operation. This leadership role is responsible for the day-to-day management of pharmacy operations, including prescription fulfillment and dispensing, Warehouse and Inventory teams. The Staff Pharmacist Manager ensures operational excellence, regulatory compliance, service quality, and team development within a fast-paced specialty pharmacy environment.

The shift for this position is 9 am - 6 pm ET Monday through Friday with the need to flex schedule to support business needs or respond to rare on-call patient needs.

Primary Responsibilities:

• Manage daily pharmacy operations, including prescription dispensing, specialty medication fulfillment, ancillary supplies, warehouse, and inventory teams.

• Plan, direct, and monitor daily workflow, staffing schedules, and production volume to ensure service standards and performance expectations are met.

• Develop, track, and monitor team compliance with quality, service, productivity, and regulatory requirements.

• Monitor prescription turnaround times to ensure internal standards and client performance guarantees are consistently achieved.

• Lead, coach, and develop Pharmacists, Technicians, Warehouse Associates and Inventory Representatives through hiring, onboarding, training, performance management, and ongoing development.

• Address employee relations matters and support a positive, engaged, and accountable team culture.

• Identify recurring operational issues impacting key metrics and implement or recommend corrective actions and continuous improvement initiatives.

• Serve as a point of escalation for complex operational, system, customer service, quality, and professional issues requiring higher-level judgment.

• Partner with Senior Pharmacy Leadership to monitor operational costs and support compliance with cost-to-fill and productivity goals.

• Represent pharmacy operations in cross-functional meetings, projects, and initiatives.

• Work in production as needed to support operational demands.

• Ensure adherence to corporate attendance, employment, and compliance policies.

• Participate in special projects and perform other duties as assigned.

Required Qualifications

• Active Pharmacist License in good standing in the state in which the facility is located

• 3- years experience leading or supervising pharmacy staff in a high-volume or operational setting preferred.

• Strong knowledge of pharmacy operations, quality standards, and regulatory requirements.

• Demonstrated ability to manage workflow, productivity, and performance metrics.

• Strong communication, leadership, and problem-solving skills.

Preferred Qualifications

• Prior experience in specialty pharmacy, fulfillment operations, warehouse, or inventory management.

• Previous people leadership experience.

• Experience working in a fast-paced, metrics-driven environment.

Work Environment

• Pharmacy fulfillment center environment

• Ability to work flexible hours as operational needs require

• Will be required to work in production areas as needed

About Accredo

Accredo Specialty Pharmacy, part of Evernorth Health Services, delivers innovative specialty pharmacy solutions that improve patient outcomes and lower costs. We are committed to providing exceptional care while fostering a collaborative and inclusive workplace for our employees.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.