POSITION SUMMARYThe Senior Advisor – Standards Implementation & Business Readiness partners with business and technology teams to turn business needs into clear requirements and workable solutions. This role supports initiatives from planning through implementation, with a strong focus on business readiness, operational adoption, and compliance related to the NCPDP Telecommunication Standard vF6.
This position serves as a subject matter expert for claim billing and retail point-of-sale (POS) processes, including reject codes, submission clarification code overrides, and standards-based data elements. The Senior Advisor ensures solutions are practical, aligned with business needs, and ready for use by internal teams, clients, and external partners.
The role also supports organizational readiness for industry standards changes by identifying impacts, coordinating across teams, and helping ensure smooth adoption across people, processes, and technology.

PRIMARY RESPONSIBILITIES:

• Work with business sponsors and technology teams to define and document business requirements

• Lead business readiness activities for the vF6 implementation, including impact assessments, workflow changes, and operational readiness planning

• Use Express Scripts project tools and methodologies to support delivery of business initiatives

• Participate in required meetings, project ceremonies, and release planning activities

• Communicate project status, risks, dependencies, and readiness updates to stakeholders and leaders

• Manage multiple initiatives at the same time while meeting deadlines

• Partner with operations, client-facing teams, and vendors to support change readiness and consistent execution

QUALIFICATIONS

• High school diploma or equivalent required; bachelor’s degree preferred

• Five or more years of experience in pharmacy benefit management, healthcare technology, or standards implementation

• Experience supporting large-scale standards or regulatory initiatives with a focus on operational readiness

• Familiarity with Agile methodology; experience with Jira preferred

• Experience working across business and technology teams

• Strong communication, organization, and problem-solving skills

• Ability to manage multiple priorities in a fast-paced environment

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 115,600 - 192,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Evernorth Health Services:

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.