About Us

With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind. As part of APi Group, a global leader in safety and specialty services, Chubb brings industry‑leading expertise, trusted reliability, and forward‑thinking technology to every customer and community we serve.

About the Role:

We are seeking a skilled and motivated Branch Technical Officer – Electronic Security to join our Western Australia branch. This role is ideal for a technically capable security professional who enjoys combining hands-on system expertise, technical problem-solving, and branch-level support to help deliver reliable outcomes for clients and field teams.

As the Branch Technical Officer, you will support the delivery and ongoing performance of electronic security systems across client sites. You will provide installation support, system configuration, maintenance, fault diagnosis, and technical guidance to ensure systems operate effectively and meet company and industry standards. Working closely with technicians and operational teams, you will serve as a key technical point of contact within the branch, helping resolve issues, improve system reliability, and maintain consistent technical quality across projects and service work.

This position is well suited to someone who takes pride in their technical knowledge, works well in a team environment, and is committed to safety, compliance, and high-quality service delivery. Reporting to the General Manager – WA, you will contribute to the branch’s technical capability by providing practical support, troubleshooting expertise, and oversight of electronic security systems and related technical processes.

Skills and Experience:

• Proven experience in electronic security systems (CCTV, access control, intruder alarms).

• Programming of fire alarm systems

• Strong understanding of IP-based security technologies and networking fundamentals.

• Experience with installation, configuration, and troubleshooting of security platforms.

• Ability to read and interpret technical drawings and system schematics.

• Excellent problem-solving and diagnostic skills.

• Strong communication skills and ability to work collaboratively with technical teams.

• Relevant technical qualifications in electronics, security technology, or a related field preferred.

• Current driver’s licence

Qualifications & Licences

• Current WA Security Installer Licence (essential)

• Security Consultant Licence (desirable)

• ACMA Open Cabling Registration with relevant endorsements

• Certificate or trade qualification in Technical Security, Electrotechnology, or a related field

• Highly regarded certifications: Gallagher, Inner Range, Integriti, Axis, Milestone etc

• Current WA Driver’s Licence

• White Card and ability to work on construction or client sites (desirable)

Security Clearance Requirements

• NV1 Security Clearance (Negative Vetting Level 1) or the ability to obtain and maintain NV1 clearance.

• Willingness to undergo government security vetting and background checks as required.

Desirable

• Experience with integrated security management systems.

• Knowledge of industry standards and compliance requirements.

• Experience supporting large or multi-site security deployments.

Why you’ll enjoy this role

You’ll be joining a collaborative, industry-leading business where your technical expertise is valued and where the work is varied, hands-on, and customer-focused. You’ll play a key role in ensuring our clients’ security systems are reliable, compliant and operating at their best every day.

Benefits and Perks:

• Tool-of-trade vehicle, i Pad, mobile phone and uniform provided

• Comprehensive technical training and ongoing development

• Free onsite parking

• Supportive team culture within a global organisation

• Employee discount portal across thousands of retailers (including insurance, health and groceries)

• Access to Fitness Passport for you and your family

Pre‑Employment Requirements The successful candidate will be required to undertake a mandatory pre‑employment medical assessment, drug & alcohol test, and a national police check.

We are committed to diversity and inclusion and welcome applicants from different backgrounds. This includes people with a disability, LGBTIQA+ and all cultural backgrounds

Additional Information:

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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