Locksmith at Chubb

About Us

With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind. As part of APi Group, a global leader in safety and specialty services, Chubb brings industry‑leading expertise, trusted reliability, and forward‑thinking technology to every customer and community we serve.

About the Role

Chubb Fire & Security is seeking a skilled and motivated Locksmith to join our team in Auckland. In this role, you will be responsible for delivering high-quality locksmith services across a diverse customer base, supporting the installation, maintenance, and servicing of mechanical and electronic locking systems within commercial and residential environments.

If you are a technically capable professional with strong problem-solving skills and a commitment to delivering excellent customer service, this is a great opportunity to join a global leader in safety and security solutions.

Reporting to the Service Manager, you will work both independently and collaboratively with our wider service and technical teams to ensure customer sites remain secure, compliant, and fully operational. You will play an important role in maintaining strong customer relationships while delivering reliable and efficient locksmith solutions that support our broader security offering.

Key Responsibilities:

• Installation, servicing, and repair of residential and commercial locking systems

• Working with custodial locking systems

• Opening, servicing, and repair of dial and digital safes

• Identification, selection, and replacement of lock components using correct manufacturer part numbers

• Fault finding, upgrades, and compliance-related work

• Maintaining tidy, organised work practices on customer sites and in company vehicles

• Communicating clearly with customers and internal teams

• ·Accurate completion of job documentation

Skills and Experience:

• NZ Certificate in Locksmithing (Level 4) preferred but not essential

• Certificate of Approval (COA) or able to obtain

Highly regarded certifications/experience:

Pro Master, Insta Code, Custodial locks, Safes (dial and digital), Residential and commercial lock systems, Door mortising

• Experience with Bilock and Galaxy systems (preferred but not essential)

• High standard of tidy, organised workmanship and attention to detail

• Ability to work independently and manage time effectively

• Clean criminal history (background checks required)

• Full New Zealand driver’s licence

• Professional and reliable approach to work

• Professional and reliable

Pre‑Employment Requirements:

The successful candidate will be required to undertake a mandatory pre‑employment medical assessment, Drug & Alcohol test, and a National Police Check. The successful applicant will also be required to maintain additional site-specific security clearances, as required.

Benefits and Perks:

• Competitive remuneration plus tool of trade vehicle

• Opportunities for career progression, leadership development, and continued professional growth.

• Supportive team culture within a global organization

• The opportunity to work with a market-leading organisation in Fire and Security solutions

• A role where you can make a real impact on business growth and customer outcomes

• Employee discount portal across thousands of retailers (including insurance, health and groceries)

We are committed to diversity and inclusion and welcome applicants from different backgrounds. This includes people with a disability, LGBTIQA+ and all cultural backgrounds

Additional Information About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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