
Global property and casualty insurance company
Field Suppression Technician at Chubb
About the role
About Us
With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind. As part of APi Group, a global leader in safety and specialty services, Chubb brings industry‑leading expertise, trusted reliability, and forward‑thinking technology to every customer and community we serve.
About the Role
Chubb Fire & Security is seeking an experienced Sprinkler Fitter to join our Hawke’s Bay team. Based in Napier, this role will see you working across a range of commercial and industrial sites delivering installation, servicing, maintenance, and minor works on wet and dry fire sprinkler systems.
If you’re a skilled tradesperson who enjoys hands‑on work, solving problems in the field, and delivering quality workmanship, this is a great opportunity to join a global leader in fire protection and security solutions while building your career locally.
Reporting to the Service Manager, you’ll work both independently and alongside a supportive service and technical team to ensure fire protection systems remain safe, compliant, and operating reliably. With varied site work across Hawkes Bay, this role offers strong job stability, hands‑on technical work, and the opportunity to be part of a trusted team protecting local businesses and communities.
Based in Napier, this role also offers the chance to enjoy the Hawke’s Bay lifestyle - known for it’s great weather, relaxed pace of life, coastal living and strong local community, making it an excellent place to live and work.
Why Join Chubb?
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Competitive rates of pay with Tool of Trade vehicle included
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Consistent workload and work-life balance
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Overtime opportunities (when required)
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Uniform & mobile provided
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Ongoing training and company supported qualification pathways
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Structured career progression pathways
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Employee discount portal across thousands of retailers (including insurance, health and groceries)
Key Responsibilities:
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Service wet fire protection systems in accordance with NZS 4541&NZS 4515 and Chubb Fire & Security procedures
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Carry out inspections, testing, repairs, and minor works installations
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Identify repair opportunities and assist with scoping and quoting recommended works
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Work across a diverse range of customer sites including commercial and industrial environments
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Deliver high-quality service while building strong relationships with customers
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Participate in an after-hours call-out roster as required
About You
Essential:
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NZQA New Zealand Certificate in Fixed Fire Protection Systems (or the ability to obtain one)
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Current NZ Driver’s Licence
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New Zealand Citizen or Permanent Resident
Highly Regarded
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Experience in a similar mobile service or maintenance role
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Strong time management and route planning skills
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Confidence communicating with clients onsite
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Ability to complete service documentation and basic quotations
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A high knowledge of fire sprinkler products/services and relevant industry standards
Please note: Employment is conditional upon successfully passing a pre-employment medical (including drug and alcohol screening) and a National Police Check.Ready to take the next step?
Apply now and join a company that values skilled technicians and invests in their future.
We believe in diversity and inclusion and welcome applicants from all cultural backgrounds.
Additional Information About Us, Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies
We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
#BR-CB
Required skills
Sprinkler installation
Fire suppression maintenance
Field troubleshooting
Site servicing
Compliance awareness
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About Chubb

Chubb
PublicChubb Limited is an American–Swiss company incorporated in Zürich, and listed on the New York Stock Exchange (NYSE) where it is a component of the S&P 500.
10,001+
Employees
Zurich
Headquarters
$25.2B
Valuation
Reviews
10 reviews
3.3
10 reviews
Work-life balance
2.8
Compensation
3.5
Culture
3.2
Career
3.4
Management
3.6
65%
Recommend to a friend
Pros
Good people and friendly employees
Professional and supportive environment
Good benefits
Cons
Limited career advancement opportunities
High pressure and volume work
Toxic culture and favoritism
Salary Ranges
14 data points
Junior/L3
Mid/L4
Junior/L3 · Web and Digital Operations Administrator
2 reports
$89,580
total per year
Base
$77,896
Stock
-
Bonus
-
$89,580
$89,580
Interview experience
2 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Experience
Positive 50%
Neutral 50%
Negative 0%
Interview process
1
Application Review
2
Phone/Recruiter Screen
3
Hiring Manager Interview
4
Final Interview/Panel
5
Offer
Common questions
Behavioral/STAR
Past Experience
Technical Knowledge
Culture Fit
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