Consultant

Summary: We are seeking a UKG Payroll & Passport Workforce Support Consultant with 3–6 years of hands-on experience to provide production support and functional expertise for UKG Payroll and Passport Workforce (field time & attendance).

• Key Responsibilities
• Provide daily production support for the UKG Payroll system and Passport Workforce to ensure accurate and timely payroll processing and accurate time and attendance information.
• Manage incident resolution and troubleshooting for payroll exceptions.
• Validate and reconcile payroll data and ensure compliance with statutory rules.
• Support payroll cycle activities including pre-run checks, pay register checks, retro calculations and payroll reporting.
• Monitor and resolve Passport time and attendance exceptions to ensure compliance and clean data input for payroll
• Ensure seamless data flows between Passport Workforce and UKG Payroll systems
• Troubleshoot integration issues and work with technical teams to resolve data mapping or transfer errors
• Assist with configuration changes, enhancements, and testing in UKG and Passport environments
• Engage in user support, training, and knowledge transfer for end users and HR/payroll teams
• Required Skills & Experience
• 3–6 years of experience supporting UKG Payroll and time/attendance related systems (UKG/WFM or Passport Workforce).
• Solid understanding of payroll processing cycles and practices.
• Hands-on experience with workforce time capture, scheduling, exceptions, and reconciliation.
• Familiarity with UKG Pro Workforce Management / Time & Attendance features that reduce payroll errors and support automated time capture
• Preferred Qualifications
• Experience with UKG Pro – Payroll and Passport time attendance systems.
• ITIL or structured support process experience.
• Ability to troubleshoot integration issues and participate in root-cause analysis

Additional Information About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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