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职位Choice Hotels

Night Auditor

Choice Hotels

Night Auditor

Choice Hotels

LaCrosse WI - Radisson Hotel LaCrosse

·

On-site

·

Full-time

·

3w ago

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Position Summary:

The role of Night Audit Representative requires an individual the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction.

SHIFT AVAILABLE:

Full-Time | 40 Hours per Week | Weekend Availability Required | Schedule May Vary Based on Business Needs

  • Option 1: Four (4) 10-hour shifts, 9:00 PM – 7:00 AM

  • Option 2: Five (5) 8-hour shifts, 11:00 PM – 7:00 AM

WHAT WE OFFER:

Our quirky group offers a break from the repetition, with no two days that are ever the same. We are pleased to offer:

1st Day

  • Employee Hotel Rates

  • Friends and Family Hotel Rates

  • Free Daily Meal

1st of the Month after 30 Day of Employment:

  • Full benefits package, including health, dental, vision, short & long term disability, auto insurance, and so much more!

  • Employer paid Accident insurance

  • 401(k) Retirement Plan

90 Days:

  • Paid Vacation and Sick Time

  • 8 Paid Holidays

  • Paid Bereavement

1 Year:

  • Paid Floating Holidays

RESPONSIBILITIES:

  • To provide exceptional guest service and utilize service brand behavior when completing the requirements of this position.

Ensuring accurate and timely recording and reporting of all property receipts

  • Following cash handling procedures as outlined by the accounting department

  • Collecting payment at check out and provides change for guests as needed

  • Performing all end of day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system and auditing of master bills

  • Ensuring accurate and timely backup of files / tapes are maintained on a daily basis

  • Preparing, balances, posts, and distributes all necessary reports on a daily basis

Position Requirements:

  • Ideal candidate will have a minimum of one-year of hotel front desk experience, other hotel experience or experience in a customer service environment

  • Experience in Opera system preferred

  • Proficient in math with ability to make accurate mathematical calculations

  • Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key calculator

  • Strong verbal, written and interpersonal skills

  • Works well independently or as part of a team

  • Strong attention to detail

  • Commitment to exceptional guest service

  • Ability to maintain a positive and professional attitude when handling all situations

  • Adhere to the policies and procedures of the hotel

  • Must be available to work over night

  • Ability to work a flexible schedule including , holidays, and weekends

  • Working knowledge of computer and math skills.

PHYSICAL DEMANDS

  • Ability to stand for long periods of time

  • Ability to reach and bend up to 30lbs

  • Good manual dexterity for the use of common office equipment

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.

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关于Choice Hotels

Choice Hotels

Choice Hotels International, Inc. is an American multinational hospitality company based in North Bethesda, Maryland. The company, which is one of the largest hotel chains in the world, owns various hotel brands ranging from upscale to economy.

1,001-5,000

员工数

Rockville

总部位置

$2.5B

企业估值

评价

3.3

10条评价

工作生活平衡

2.8

薪酬

2.0

企业文化

3.5

职业发展

3.2

管理层

2.5

45%

推荐给朋友

优点

Supportive work environment and team culture

Valuable guest service experience

Laid back and enjoyable atmosphere

缺点

Poor management and leadership issues

Underpayment and compensation concerns

High workload and time pressure

薪资范围

57个数据点

Junior/L3

Junior/L3 · Business Analyst

0份报告

$100,000

年薪总额

基本工资

-

股票

-

奖金

-

$85,000

$115,000

面试经验

49次面试

难度

3.0

/ 5

时长

14-28周

录用率

37%

体验

正面 67%

中性 16%

负面 17%

面试流程

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

常见问题

Technical skills

Past experience

Team collaboration

Problem solving