Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

The always beautiful Radisson Hotel Sunnyvale is looking for their next Sales Leader. As the Sales Manager, you will drive the property’s sales department and be responsible to drive all top line revenues with leadership, revenue management, marketing and sales acumen.

Salary Range Start: $70,000 to 75,000 Annual

Key Responsibilities

• Achieves market share and revenue goals by working with the Director of Sales (Marketing) on individual and team goals within assigned market segments
• Prepares proposals and contracts that are geared to maximize profit while satisfying client needs
• Ensuring that revenue goals are achieved or exceeded by proactively prospecting, closing and facilitating catering business opportunities; as well as, event execution to ensure guest satisfaction
• Responds to Request For Proposals (RFPs) as they relate to customer inquiries in alignment with brand standards
• Communicates clients' contracted requests to all departments in an effective and timely via turnover to the event/convention services team where applicable
• Solicits potential guests and customers on a timely basis to confirm business using a variety of tools and sales skills
• Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business
• Delivers and sells hotel’s features and benefits to meet clients' needs
• Contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels
• Reviews individual goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas
• Ability to pivot in both markets and team role pending changing economic and team dynamics
• Ensures maximum occupancy, daily, by collaborating on progress of groups booked with events services team
• Ensure all materials used are in accordance with brand standards
• Potential travel to trade shows and customer events, representing Choice Hotels and your hotel within company expectations
• Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies
• Develops and implements strategies for achieving individual sales goals
• Manages Sales Coordinator and their job duties, delegation, training where applicable.
• Collaborates with GM in the development and implementation of business strategies for the hotel which are aligned with RHGA’s overall mission, vision values and strategies.
• Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guests.

Responsibility #1 (70%): Sales initiatives, managing RFPs, generating new leads, and providing clear, strong and creative negotiation and accommodation for current and potential client requests while also delegating appropriate tasks and responsibilities to direct reports to generate greatest efficiencies.

Responsibility #2 (20%): Conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty for future bookings.

Responsibility #3 (10%): Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.

REQUIREMENTS

• High School Diploma Required, bachelor's degree preferred
• Minimum 2 years sales management experience within hotel industry
• General Knowledge of contract laws
• Ability to interpret and implement strategies based on reviews of STR, Travel Click/Kalibri Labs, GDS Audits, Online booking tools and other similar sales tools
• Expert computer skills including Microsoft Office Suite
• Ability to travel
• Required to stand, sit and walk for extended periods of time
• Lift, carry, or otherwise move and use of force up to 50 lbs.
• Use of manual dexterity of common office equipment such as but not limited to, computers, printers, phones, etc.

SKILLS

• Experience managing owner relations
• Able to resolve conflicts; guest, supervisor and employee
• Able to collaborate effectively with other hotel employees and manager to ensure and environment of teamwork
• Knowledge of hotel of hotel operations including; preparations of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.