Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Business Partnering & Leadership Support

• Business Partnership:

Build strong relationships with local leadership teams to understand business needs and provide strategic People support and guidance.

• Manager Support:

Serve as a trusted point of contact for Managers within your remit, offering coaching, manage performance, and bridge cultural gaps.

• Global Alignment:

Partner with the global People team to ensure consistency, share best practices across regions, and execute a strategy aligned with global objectives but tailored to local Mauritian nuances.

Culture & Engagement

• Culture Building:

Design and facilitate leadership and cultural initiatives, utilizing influencing and coaching skills to cultivate a culture that reflects our core values and operating principles.

• Workshop Sessions:

Drive workshop sessions with the wider location to proactively identify opportunities and actively work towards improving the work environment, and promote engagement.

• Employee Experience:

Drive key initiatives including Diversity, Equity, Inclusion & Belonging (DEIB), leadership development, and employee engagement.

Change Management & Project Leadership

• Change Champion:

Lead regional change management initiatives by designing communication plans that maximize adoption.

• Project Delivery:

Manage end-to-end HR projects (e.g., onboarding, new policy implementation, organizational restructuring), defining clear scope, timelines, and milestones while coordinating with cross-functional teams.

• Risk Management:

Proactively identify project risks or bottlenecks and implement mitigation strategies to keep initiatives on track.

People Operations, Compliance & Data

• Operational Excellence:

Support People operations in the region, ensuring strict compliance with local Mauritian labor laws, regulations, and internal policies.

• Data-Driven Decisions:

Analyze People data and trends to identify opportunities for improvement and inform strategic decision-making.

• Program Implementation:

Help design, build, and implement programs, processes, and tools that set both managers and employees up for success.

• Issue Resolution:

Take ownership of resolving complex issues related to career development, engagement, compensation, training, and performance counseling.

• Employee Relations (ER):

Manage and take ownership of cases in your area, providing guidance to leadership on best practices and risk mitigation.

Qualifications and Requirements

To succeed in this role, the sources highlight the need for a professional who is confident advising senior leadership and navigating ambiguity.

• Experience:

5+ years of progressive HR experience, specifically with global exposure.

• Legal Knowledge:

Strong working knowledge of local employment laws and regional labor legislation is essential

• Skills:

The role demands a data-driven mindset with strong analytical skills to solve problems proactively. You must also possess strong influencing skills for stakeholder management.

Language:

Fluency in English and French is required, any other language is a plus.

Additional Information Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life atCheckout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram