Senior Analyst, Transaction Monitoring and Screening

Company Description

We’re Checkout.com - you might not know our name, but we’re behind many of the digital experiences people use every day.

When you book a holiday, order food, renew a subscription or check out online with brands like Spotify, Klarna, Uber Eats, Tik Tok, Sony, or e Bay, there’s a good chance our technology powers the payment behind the scenes.

At Checkout.com, we’re building where the world checks out - enabling over ten billion transactions every year for more than one billion shoppers globally. Our platform helps the world’s most ambitious businesses deliver seamless digital experiences at scale.

We’re also building a company designed for people who want to do career-defining work. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and a focus on impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech and we’re just getting started.

We are seeking a highly skilled and experienced Senior Analyst to join the Compliance Operations team. As a Senior Analyst, you will play a crucial role in overseeing the performance and activities of our analyst team, ensuring high-quality work, providing mentorship, and contributing to process improvements and delivering on tactical projects. You will act as an ambassador of the team on multiple forums with stakeholders as may be required. Your expertise will be essential in maintaining our commitment to excellence and achieving our strategic objectives. This position will report to the Team’s Manager.

What your responsibilities will be

• Act as the primary point of escalation for complex issues and questions that analysts encounter during their day-to-day operations. Provide timely and effective resolutions to ensure smooth workflow and optimal outcomes.

• Review and approve escalations and/ or decisions made by analysts, ensuring accuracy, adherence to guidelines, and company policies.

• Identify opportunities for process enhancements and efficiency gains within the team. Collaborate with stakeholders to implement improvements and optimise workflows.

• Represent the team in both internal and external audits, providing necessary documentation and explanations to auditors. Ensure the team's practices and outputs are in line with regulatory requirements and industry best practices.

• Lead and manage tactical projects from inception to completion. Coordinate with cross-functional teams, set project timelines, and ensure successful project delivery within defined parameters.

• Take responsibility for delivering on special projects as agreed upon by the management or senior leadership. These projects may be ad hoc and require a strategic approach to achieve specific objectives.

• Handle and assist the analysts in responding to external Requests for Information (RFIs) from clients, partners, or regulatory bodies. Provide accurate and timely responses while maintaining a professional and positive image for the organization.

• Serve as a mentor and coach for analysts, supporting their professional growth and skill development by partnering with the respective Team Leader/Manager.

What you will need to be successful (skills and competencies)

• Proven experience in a similar analyst role,preferably with at least 4+ years of relevant experience

• Strong analytical and problem-solving skills with exceptional attention to detail

• Excellent mentoring abilities, with a track record of effectively guiding and coaching team members

• Proficiency in project management and ability to prioritise tasks effectively

• Understanding of the payments landscape and processes

• Ability to continuously monitor and manage competing priorities and adjust accordingly

• Cross team collaboration

• Outstanding communication and interpersonal skills, with the ability to engage with stakeholders at all levels

• Working knowledge of using tools and processes to troubleshoot issues

• Ability to adapt quickly to changes, have a curious mind with a high performance mindset

• Experience in handling audits and regulatory compliance is preferred.

• Comprehensive knowledge of payment industry/compliance regulations, standards, and best practices is preferred

• Experience in transaction monitoring would be a plus.

Experience you will bring to the role

• Experience in dealing with regulatory requirements and participating in audits is valuable. A Senior Analyst should understand the importance of compliance and have the ability to represent the team confidently during audits.

• Be responsible to partner with Team Leaders/Managers by providing constructive feedback with a view to identify areas of development for analysts

• Effective communication skills are vital for a Senior Analyst to interact with team members, management, clients, and other stakeholders. They should be able to articulate complex concepts in a clear and concise manner.

• The Senior Analyst should have a track record of solving complex problems and making data-driven decisions. They should be able to approach challenges creatively and provide innovative solutions.

Additional Information Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life atCheckout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram