This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Have you mastered the art of claims administration and enjoy being the go-to expert for complex cases? Spectrum is seeking a Leads Claims Analyst to oversee claims for general liability, auto liability, physical damage and property, while providing critical insights for financial reporting and guiding resolution strategies. Your expertise will drive effective outcomes for our organization.

How You’ll Make an Impact

• Monitor Third Party Administrator on large complex claims through conclusion
• Report large claims to carrier per the reporting requirements of the carrier
• Monitor, analyze, and challenge reserves established by Third Party Administrator
• Work on significant and/or unique problems
• Recommend solutions and best practices
• Exercise independent judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
• Responsibility for claims analyses and reporting, identify risk areas, conduct evaluation and recommend actions to management for better outcomes
• Analyze and identify areas of risk and assist in implementing programs or processes to minimize the risk
• Act as a liaison to attorneys, Third Party Administrators, Insurance Companies, and individuals investigating any incidents that may result in asset loss
• Collaborate with adjusters, Human Resources, Safety, Legal, and outside counsel to assess potential liability and assist in resolution of claims
• Works independently with no supervision and guidance
• Seen as the subject matter expert within the department/organization and is a resource for colleagues with limited experience
• Supervise the work performed by colleagues; not a people manager
• Expert in evaluation, determines an appropriate resolution to the claim based on the policy provisions
• Identify sources of data to be used to complete analysis, leveraging internal and external information

Working Conditions

• Office environment (four days onsite/one day remote)

What You’ll Bring to Spectrum Required Qualifications Education

• Bachelor's degree in Business or related field or equivalent experience
• Certificate in Property and Casualty Claims Handling
• Certificate in Liability Investigation

Experience

• 15+ years of Property and Casualty Adjuster work experience
• 15+ years of Liability Claims Representative work experience

Skills

• Ability to read, write, speak and understand English
• Superior knowledge of related field
• Ability to analyze and interpret data
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to communicate with all levels of management and company personnel, as well as with claimants, customers and attorneys
• Superior understanding with investigating and assess liability
• Ability to maintain confidentiality Ability to manage multiple projects and tasks
• Ability to negotiate
• Ability to prioritize and organize effectively
• Ability to show judgment and initiative and to accomplish job duties
• Ability to use personal computer and software applications (word processing, spreadsheet, etc.)
• Knowledge of subrogation and litigation and the law
• Knowledge of office procedures and the operation of standard office equipment
• Knowledge of cable television products and service

FRK315 2026-69318 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.