Location:

Oakridge Park Boutique (in Vancouver)

Reporting to:

Head of Boutique & Head of VM

Contract Type:

Permanent, Full-time

Your Role @ CHANEL:

CHANEL Canada is seeking a Senior Visual Merchandiser to join our West Coast Visual Merchandising team in Vancouver. As a key member of the team, your primary focus will be supporting the Oakridge boutique, with additional contributions to the Vancouver and Calgary boutiques.

In this role, you will collaborate closely with fellow team members to bring CHANEL’s brand vision to life through creative visual storytelling and impactful displays. Your mission is to ensure every boutique delivers an elevated and on-brand client experience, reflecting CHANEL’s values and distinct identity.

We are looking for someone with 6+ years of visual merchandising experience, strong mentoring skills, and a passion for Creativity, Fashion, Storytelling, and Coaching. Visual Merchandising at CHANEL is a strategic function—showcasing the vitality of our creations, supporting brand storytelling, and elevating the client journey to reinforce CHANEL as the Ultimate House of Luxury.

You will partner with the retail team to support their business goals while maintaining CHANEL’s points of difference centered on Creativity, Luxury, and Modernity. Your creative solutions and boutique-specific executions will help reinforce our philosophy of “One Boutique, One Story.”

What impact you can create at CHANEL:

• Thinking strategically while also inspiring creativity

• An appetite for Fashion and a desire to stay up to date with latest industry news and trends

• Weekly touch bases with Head of VM

• Protect brand performance and vitality by fostering and harnessing business relationships with Retail team

• Train and develop the boutique teams as well as the Boutique Management on Visual Merchandising Guidelines

• Reinforce key directions and priorities for Fashion division to ensure consistency on strategy implementation & seamless execution across boutiques

• Ensure VM displays maintain the highest standards of presentation and to have brand cohesion across the boutiques

• With strategic planning of VM, frequent rotations to enhance in-boutique and window display to build a strong brand image and retail presence

• Orchestrate the overall VM strategies across the boutiques in line with the boutique OBOS

• Adapt and implement VM strategy

• Help manage VM props and tools inventory to maintain a healthy and efficient stock management with proper storage of props in boutiques

• Ability to Travel across Canada, with more frequent travel to Calgary

• Overnight work is required

What you will bring to the role:

• Appreciation of Art, Beauty, Fashion and Luxury

• A comprehensive knowledge of fashion styling, merchandising and visual display

• Creative and innovative thinker

• Ability to formulate VM strategies and think holistically and deal with ambiguity

• Detail-minded with constant innovation and work dynamic

• Strong collaboration, agility in adapting to market changes and business priorities

• Excellent interpersonal, influential, and problem-solving skills

• Strong team player, self-motivated and driven

• Willing to work with flexible schedules

• Proficiency in Microsoft office (Outlook, Word, Excel, Power point) and Design software knowledge (Adobe Photoshop, illustrator & Sketchup) is a plus

• Excellent communication skills

You are energized by:

• The rich history and heritage of the House of CHANEL and its commitment to craftsmanship, artistry, and timeless elegance.

• A deep passion for fashion and luxury, and a desire to share your expertise and inspire others through exceptional service.

• Building meaningful, collaborative relationships within and across teams that values inclusivity and mutual support.

• Cultivating an appreciation for culture, beauty, and the art of creating a memorable, personalized experience for every client.

What you will gain from this experience

• The opportunity to work with one of the most iconic, creative, and visionary luxury brands in the world.

• A dynamic, supportive team environment where you will grow both personally and professionally while shaping the future of CHANEL.

• The chance to develop long-lasting relationships with a diverse clientele, enhancing your skills and expertise within the luxury retail industry.

• Comprehensive and flexible benefits to support you across your professional and personal life.

• Competitive salary: $72,000-$75,000CAD annually + bonus

Benefits at CHANEL:

Our employee benefits have been created to support you across your professional and personal life by offering you:

• Health & Wellness – Private medical and dental insurance, long-term disability coverage, life insurance, and accidental death and dismemberment insurance. Plus, the option to add family members.

• Financial Security – A strong company pension plan and bonus program to help you plan for the future.

• Time to Recharge – Enjoy generous vacation days, sick leave, CSR (volunteering) days, and even a day off for your birthday!

• Parental Support – A robust global parental leave policy to support you during life’s important moments.

• Employee Assistance Program (EAP) – 24/7 access to resources, including counselling, legal support, wellness services, and financial guidance.

• Professional Growth & Development – We are committed to your success. From mentorship programs and learning opportunities to career advancement within the company, we provide the tools and resources to help you grow

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process.