Fashion Advisor / Senior Fashion Advisor

We are seeking passionate and style-driven individuals to join our team as Fashion Advisors/ Senior Fashion Advisor. As the face of CHANEL, you will play a pivotal role in delivering an inspiring and luxurious experience for our clients. You will act as a brand ambassador, fostering lasting client relationships and elevating the House’s image through exceptional service and professionalism.

What impact you can create at Chanel

• Deliver exceptional client service in line with CHANEL standards, ensuring every client feels valued and inspired.

• Build and nurture long-term relationships with clients through thoughtful outreach, personalized styling advice, and consistent after-sales support.

• Achieve and exceed sales targets while upholding a client-centric approach and maintaining high standards of service excellence.

• Maintain boutique image and visual merchandising by ensuring personal grooming and product displays reflect CHANEL's seasonal collections and guidelines.

• Support boutique operations by following procedures for stock management, security, and after-sales processes.

• Participate actively in team meetings, knowledge sharing, and training sessions to foster a collaborative and high-performance environment.

• Demonstrate initiative by supporting team members, communicating transparently, and contributing to a positive team spirit.

• For Senior Fashion Advisors: Mentor and guide junior team members, lead by example in client engagement and service, and contribute to team development and motivation.

You are energised by

• Collaborating with a dedicated team in a fast-paced retail environment.

• Leading and delivering business and operational impacts by your expert and support to both staff and clients.

What you will bring

• Bachelor’s degree in any field.

• Minimum 2 years of experience in retail or service industries; experience in luxury fashion is a strong advantage. More years of experience are welcome to apply for a Senior role as well.

• Passionate about fashion and luxury with a keen sense of style.

• Strong analytical and communication skills; able to build authentic relationships and convey brand passion.

• Excellent customer service and selling skills, with a natural, personable approach.

• Well-groomed, dynamic, and professional demeanor.

What Chanel can offer you

• The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.

• Ongoing training and development to enhance your skills and knowledge.

• A supportive team environment where your contributions are valued.

• Competitive compensation and benefits package.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.