Manager, Fashion Engagement & Curriculum

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

About the role:

CHANEL is looking for a creative, Adult Learning Instructional Designer to join our Fashion Expertise team. You will play a leading role in impacting how our Fashion Retail population receives and retains information relevant to Product, Service and Style in a Boutique environment. This role interfaces with subject matter experts throughout the Fashion Division and is a key partner for our Corporate and Retail Fashion Expertise and Digital Learning teams. They will be critical to the design, implementation strategy and impact assessment of wide-scale learning programs alongside the Group Director of Fashion Engagement & Curriculum. Our ideal candidate will have 3-4 years of experience and a passion for building Fashion-centric classroom-style learning modules.

What impact you can create at CHANEL:

• Conduct ongoing needs assessments in partnership with the Group Director, Fashion Engagement & Curriculum to ensure learning solutions are relevant to evolving business needs.
• Adapt Global and design local skill-and-knowledge-based learning solutions that will engage Adult Learners of varied levels of tenure and expertise.
• Global and local programs consist of seasonal Fashion collection training, Client Experience modules, Product Expertise Seminars and Styling content.
• Collaborate in developing a Learning Management System to quantify reach of learning programs across learning population of ~1,400 Retail employees.
• Embrace tech and AI to optimize learning content creation and boost learner retention.

You are energized by:

• The fashion industry as a whole and CHANEL’s history, culture and collections.
• Showing fearless curiosity to understand how to propel CHANEL’s culture of learning.
• Contributing to a highly collaborative and fast-paced environment.
• Navigating complexity and supporting consistent transformation and change.
• Remaining open to feedback and maintaining a growth mindset.

What you will bring to the team:

• A bachelor’s degree in Fashion Merchandising, Adult Education or Human Resources preferred
• Certificates in Adult Learning or Instructional Design encouraged
• Experience in learning content design and Instructional Design methodologies
• Expertise in gathering learner data to measure impact of training team output
• Proficiency in Microsoft Suite, especially Teams, Power

Point and Excel:

• Understanding of Luxury Retail environment

Position Logistics:

• Partially Remote: Role requires a minimum of three days in-person office presence at the designated location/office.

• 3-4 Years of experience in content design, learning, retail or Fashion

• Bachelor’s Degree in Fashion Merchandising, Adult Education or Human Resources preferred

• Location: New York City Office

• Travel requirements: Minimal

What skills you will learn? What experiences might you have?

• Immersion into Luxury Fashion/ Retail environment
• Lead Train-the-Trainer sessions for Corporate and Retail Fashion Expertise team
• Occasional content facilitation to Retail Audience
• Interfacing with Global Fashion Expertise to understand priorities and deliver feedback
• Direct leader committed to individual development
• Opportunities for stretch assignments and exposure to adjacent teams

Compensation:

• The anticipated base salary range for this position is 70,200 through 119,000. Base salary is one component of the total compensation for this position. Other forms of variable pay may/will be offered for this position. Other components may/will include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (time off for your role: 2-week August Office Closure) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community:

• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.

• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.

• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation Chanel:

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.

• For more information, please navigate to the Fondation Chanel website here

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.