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Centene
Centene

Leading company in the healthcare industry

LTSS Service Care Coordinator

RoleHealthcare
LevelMid Level
LocationRemote-IA
WorkRemote
TypeFull-time
Posted1 week ago
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You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

  • This role requires approximately 75% travel to support members in Story County. Applicants have the flexibility to work remotely from their home the remaining time. We provide all required equipment and reimburse for mileage at the current IRS rate. The schedule is Monday

  • Friday, 8am - 5pm.Position Purpose: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

  • Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome

  • Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care

  • Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members

  • Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans

  • Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs

  • Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met

  • Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators

  • May perform on-site visits to assess member's needs and collaborates with providers or resources, as appropriate

  • Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits

  • Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner

  • Performs other duties as assigned

  • Complies with all policies and standards

Education/Experience:

Requires a Bachelor's degree and 1+ years of experience with populations served, or RN with 6+ years of experience with population served.

Pay Range: $22.94 - $38.79 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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About Centene

Centene

Centene

Public

Centene Corporation is an American for-profit healthcare company that serves as an intermediary for government-sponsored and privately insured healthcare programs. Based in Clayton, Missouri, Centene ranked No. 23 on the 2025 Fortune 500.

10,001+

Employees

the Greater St

Headquarters

$17B

Valuation

Reviews

10 reviews

3.3

10 reviews

Work-life balance

3.8

Compensation

2.8

Culture

3.7

Career

2.5

Management

2.8

62%

Recommend to a friend

Pros

Flexible hours and schedule

Good benefits and health benefits

Strong team culture and collaboration

Cons

Limited career advancement and upward mobility

Poor management and lack of direction

Overwhelming workload and stress

Salary Ranges

20 data points

L2

L6

Mid/L4

L3

L4

L5

L2 · Data Analyst L2

0 reports

$66,369

total per year

Base

$26,548

Stock

$33,185

Bonus

$6,637

$46,458

$86,280

Interview experience

3 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer rate

33%

Experience

Positive 33%

Neutral 0%

Negative 67%

Interview process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Behavioral Interview

5

Hiring Manager Interview

6

Offer

Common questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit