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Job Details

Responsibilities:

• Assist in the consistent utilization and performance of the WSO and LM applications to adhere to Cencora principles and practices or local business requirements.
• Assist in identifying that supervisory and system activities are getting completed in a timely manner; includes, but not limited to: a) work tasks completed using standard processes, b) system, process or data exceptions are identified and resolved, and c) routine data or configuration maintenance.
• Assist in the set-up of system enhancements, functionality, reports/queries, and processes.
• Support training and instruction to DC management on proper work processes and functionality.
• Assist in systems management of all WSO and LM software applications.
• Assist in PkMS configurations to support desired Work Info engineered standards, Standard Operating Procedures, Slot Optimization requirements, and SCI/reporting requirements.
• Creates New Users in PkMS and LM.
• Assist in user, group and report setup in SCI and other Business Intelligence systems.
• Provides issue/status reporting as appropriately assigned by the WSS Lead Team.
• Provide secondary functional and system support, acting as back-up level support for DC Supervisors and Management; including, but not limited to, site visits, physical inventory, labor management support, and emergency WSS support during regular business hours.
• Assist with WSO system, enhancement, and business scenario testing as needed.
• Assists in investigating and resolving WSO application/technical issues.
• Supports implementation of new WSO application releases and modifications.
• Supports WSO application implementations at other ABC locations as needed.
• Supports in LM/PkMS updates as needed.
• Provides input concerning needed/desired system functionality, processes, interfaces, and enhancements.
• Collaborates with other WSS Team Members to compare and develop best practices, functionality, and metrics.
• Assists in the configuration, testing, and implementation of designated Corporate Operations Projects
• Assist in coordination of DC tasks related to go-live preparation, including but not limited to site prep, configuration, testing, training, cut-over planning and go-live support.
• Projects could include the initial deployment of the WSO and LM software, upgrades, or new functionality and other Corporate Operation initiatives, improvement.
• Assists as a facilitator between the DC and the corporate project team for operational process meetings, functional gap analysis, and configuration requirements.

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Education:

• Bachelor degree in Systems engineering or related.

Work experience:

• Experience with Power BI is necessary.
• Data bases and data extraction experience desired.
• At least 2 years of experience in similar position.

Skills and Knowledge:

• Demonstrated knowledge and understanding with industrial engineering concepts related to time and motion studies including labor utilization, workflow and layout, process improvement and standardization, and/or engineered labor standards.
• Strong analytical and problem-solving skills, including root cause analysis; ability to prove root cause through factual data analysis
• Strong organizational skills; attention to detail
• Strong ability to effectively work independently and remotely with minimal direct supervision
• Strong decision-making skills
• Strong written, verbal, presentation, and interpersonal communication skills
• Strong aptitude for project management tools, responsibilities, and methodology, with ability to plan, execute and manage project tasks.
• Ability to communicate and guide the work of others from both an on-site and remote capacity
• Ability to resolve issues effectively and efficiently and prevent reoccurrence
• Ability to understand and articulate technical concepts to operational associates in simplified terms
• Proficiency with MS Office suite of products, especially Excel
• Willing to travel up to 25% of the time.
• Other skills preferred, but not required:
• Understanding of PkMS or equivalent Warehouse Management System (WMS) functionality within a complex and/or automated environment.
• Understanding of Manhattan Labor Management or equivalent Labor Management System.
• Aptitude for PkMS or equivalent WMS configuration and application functionality.
• Understanding of how complex integrated systems interact to impact business results
• Familiarity with AS400 or equivalent environment, such as Command line usage, such as wrkjob, wrksplf, workoutq, Work-query, QM-Query and SQL; ODBC, FTP, transfer to/from AS400.
• Familiarity with reporting tools such as MS Office, PowerBI, Sharepoint.
• Working knowledge of the following Manhattan Associate's software preferred: Warehouse Management, Slotting Optimization, Labor Management, Supply Chain Intelligence, Extended Enterprise Management.
• Experience in warehouse operations
• Lean or Six-Sigma skills.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is generally noisy. Associate is required to travel up to 25% for general project support or DC sustainment and as other business conditions warrant.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Cencora Costa Rica Limitada

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned