必备技能
Customer Service
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
We are thrilled to announce the upcoming launch of a new pharmacy location in Sterling Illinois! To support this exciting venture, we will be hiring a Pharmacy Manager and a Staff Pharmacist. If you are interested in learning more about these opportunities, please apply today.
Location: Onsite in Sterling, Illinois
Responsibilities:
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Responsible for evaluating, preparing, and dispensing of medications; verifies prescribed medications according to professional standards, facility procedures, and state and federal legal requirements.
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Provides excellent customer service and clinical care.
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Interacts closely with individual patients in order to answer all questions and/or concerns regarding their medication therapy.
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Reviews and evaluates patient's plan of care for therapeutic appropriateness.
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Consults with prescribers and other medical staff to determine a patient’s appropriate medical/prescription care plan.
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Participates in achieving business goals and metrics for the ambulatory pharmacy, including assisting in marketing events and promotions.
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Assists in the fiscal management of the ambulatory pharmacy to optimize profits and control expenses for the ambulatory pharmacy consistently consulting with the other relevant managers and directors.
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Assists with managing all functions for the ambulatory pharmacy technicians such as hiring, training, and performance management.
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Monitors the overall performance of all ambulatory pharmacy staff members to ensure compliance with regulatory and organizational policies, practices and approved pharmaceutical dispensing processes.
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Makes recommendations to the managers regarding any changes to improve operating procedures, or to improve and facilitate patient care.
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Assists in maintaining and executing all established procedures concerning quality improvement, quality assurance, security of controlled substances, and record keeping.
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Submits, reviews, and handles all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials and, if needed, follows up all such claims deemed inappropriate.
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Promptly and appropriately responds to patient inquiries, requests and issues when situations are escalated to a higher level of authority. Follows through on closing any outstanding patient concerns to provide a superior level of customer care.
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Provides consultation on pharmacy and therapeutic matters to various levels of organizational personnel.
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Assists and reviews daily reporting and scheduling of hours worked for the pharmacy technicians to include sick time, vacation time, personal and holiday time and adjusts scheduling as appropriate to assure optimal patient care is maintained.
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Supervises activities relative to patient profiles and contacts, ensuring that they are updated as needed for insurance verification and regulatory compliance.
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Participates in departmental meetings and in-service training for pharmacy technicians.
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Works collaboratively with organizational personnel on quality, satisfaction, service excellence, clinical care, etc. as needed.
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Operates the point-of-sale system
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Performs related duties as assigned.
Education:
Normally requires Bachelors of Science Degree or Pharm D degree from an accredited School of Pharmacy a Degree in Pharmacy from an accredited College of Pharmacy; current, unrestricted pharmacist license through the appropriate state board of pharmacy. Also requires broad training and/or experience in the fields of business administration, sales, marketing, information technology and retail/ambulatory pharmacy. Normally requires one (1) to three (3) years of directly related and progressively responsible retail/ambulatory care pharmacy experience.
Skills and Knowledge:
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Ability to communicate effectively both orally and in writing
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Ability to work quickly and accurately under time and volume constraints
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Strong leadership skills
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Strong interpersonal skills
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Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
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Familiarity with pharmaceutical products, services and drug interactions
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Strong organizational skills; attention to detail
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Good analytical skills
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Knowledge of Microsoft Word, Excel, Power
Point and Outlook:
- Knowledge of the 340b drug program is a plus
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full time
Salary Range
$100,700 - 154,990
This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
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Affiliated Companies:
Affiliated Companies: Value Apothecaries Inc
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关于Cencora

Cencora
PublicCencora is a pharmaceutical and healthcare services company that provides drug distribution and related services to healthcare providers and pharmaceutical manufacturers.
10,001+
员工数
Conshohocken
总部位置
$8.2B
企业估值
评价
10条评价
3.8
10条评价
工作生活平衡
3.2
薪酬
4.0
企业文化
4.1
职业发展
3.8
管理层
3.0
72%
推荐率
优点
Great team culture and colleagues
Good benefits and compensation
Growth and development opportunities
缺点
Heavy workload and overtime
High pressure and stress
Management and communication issues
薪资范围
3个数据点
Mid/L4
Mid/L4 · Data Governance Analyst
1份报告
$111,550
年薪总额
基本工资
$97,000
股票
-
奖金
-
$111,550
$111,550
面试评价
1条评价
难度
3.0
/ 5
体验
正面 0%
中性 0%
负面 100%
面试流程
1
Application Review
2
Recruiter Screen
3
Technical Phone Screen
4
Panel Interview
5
Offer
常见问题
Technical Knowledge
Behavioral/STAR
Past Experience
Problem Solving
最新动态
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