About the Role:

The Business Intelligence Manager will be responsible for designing, developing, and managing data visualization and analytics solutions to support business decision-making. This role requires close collaboration with cross-functional teams, strong stakeholder management, and a proactive approach to automation and innovation.

What You’ll Do:**-**Dashboard Development & Management

• Design, develop, and maintain interactive dashboards and reports using Power BI for CB.
• Oversee and enhance existing Tableau dashboards on Vantage to ensure accuracy, usability, and business relevance. You will coordinate efforts with V
• Track open items, gather feedback from stakeholders, and translate business needs into actionable requirements.
• Create and manage tickets for new features, enhancements, and issue resolution.
• Partner closely with the Vantage Customer Success Manager (CSM) to ensure timely delivery and continuous improvement.
• Project & Requirements Management
• Support D&T (Digital & Technology) projects by working with functional leads to gather, analyze, and document business and functional requirements.
• Translate requirements into scalable BI solutions, tools, or reporting frameworks as needed.
• Automation & AI Initiatives
• Identify opportunities to automate manual processes across business units.
• Recommend and implement AI-driven and automation solutions to improve efficiency, scalability, and accuracy.
• Access & License Management
• Manage user access controls, including onboarding and offboarding employees, ensuring compliance with security and governance policies.
• Monitor BI tool licenses (e.g., Power BI, Tableau), track usage, identify underutilization or overspend, and optimize license allocation across users.
• Work closely with relevant teams to maintain accurate and up-to-date access permissions and cost efficiency.
• Data Governance & Documentation
• Maintain proper documentation of dashboards, processes, and data flows.
• Ensure adherence to data governance standards, including data quality, consistency, and compliance.
• Cross-Functional Coordination
• Collaborate with teams such as Service Now, Information Security (Info Sec), and other internal stakeholders to secure access approvals and onboard new tools or platforms.
• Act as a liaison between business and technical teams to ensure smooth execution of initiatives.
• Track performance measurement, reporting, and campaign optimization. This includes performance vs. KPI, ROI, and consumer trends.
• Prepare and present results of data review and reports along with their relative impact(s) to the business to Sr. management.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
• Lead by example and model behaviors consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

What You’ll Need:

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.