JOB DESCRIPTION FOR PROPERTY MANAGER:

The Commercial Building Property Manager is responsible for the overall day-to-day management, operations, maintenance, and financial performance of a commercial property.

The role ensures safe, compliant, cost-effective, and high-quality facility operations while maintaining strong relationships with tenants, vendors, and stakeholders.

Key Responsibilities :1.

• Property Operations & Maintenance

• Oversee daily operations of the commercial building, ensuring optimal functionality of all systems.

• Ensure preventive and breakdown maintenance of civil, electrical, mechanical, HVAC, plumbing, fire & life safety systems.

• Maintaining and timely renewals of statutory compliance with local authorities and regulatory bodies (Fire NOC, electrical inspections, lifts, environmental norms, etc.).

• Maintain service level agreements (SLAs) and key performance indicators (KPIs) for all facility services.

• Ensure building aesthetics, cleanliness, landscaping, and common area upkeep.2.

• Financial & Budget Management

• Prepare and manage annual OPEX and CAPEX budgets for the property.

• Monitor expenses, control costs, and optimize operational efficiency.

• Validate vendor invoices, track expenditures, and ensure budget adherence.

• Support CAPEX planning, execution, and closure in coordination with Capex and procurement teams.3.

• Vendor & Contract Management

• Manage, and evaluate facility service vendors (housekeeping, security, engineering, pest control, façade cleaning, etc.).

• Ensure vendor compliance with statutory requirements, safety standards, and contract terms.

• Conduct regular performance reviews and audits of service providers.4.

• Tenant & Stakeholder Management

• Act as the primary point of contact for tenants on all property-related matters.

• Address tenant complaints, service requests, and escalation management.

• Coordinate fit-out activities in line with building guidelines and handover protocols.

• Conduct regular tenant meetings and ensure high occupant satisfaction.5.

• Health, Safety & Compliance

• Implement and monitor health, safety, and environmental (HSE) policies.

• Conduct risk assessments, safety audits, and emergency preparedness drills.

• Ensure compliance with company policies, client standards, and statutory regulations.

• Drive continuous improvement in safety culture across the site.6.

• Team Leadership & Administration

• Lead and manage on-site facility teams and supervisors.

• Ensure proper manpower planning, duty rosters, performance reviews, and training.

• Creating and submitting the weekly MIS/MMR/QBR of site operations to client in time with accuracy.

• Maintain documentation, SOPs, AMC records, drawings, warranties, and site registers.

• Prepare and present MIS, dashboards, and monthly reports to management/client.7.

• Asset & Lifecycle Management

• Maintain asset registers for building infrastructure and equipment.

• Monitor asset performance and plan replacement or upgrades.

• Support sustainability initiatives, energy management, and cost reduction programs.

Qualifications &:

Experience: - Bachelor’s degree in Engineering (Civil / Mechanical / Electrical) or Facilities Management.

• 8–10 years of experience in managing commercial buildings or business parks.
• Strong understanding of building systems, statutory compliance, and facility operations.

Experience: working with corporate clients and multinational tenants preferred.

• Skills & Competencies

• Strong leadership, coordination, and communication skills.

• Financial acumen and budget control capability.

• Vendor management and negotiation skills.

• Problem-solving and decision-making ability.

• Good knowledge of safety regulations and compliance standards.

• Proficient in MS Office and reporting tools.

• Key Performance Indicators (KPIs)

• Tenant satisfaction and retention

• Budget adherence and cost optimization

• Compliance and safety audit scores

• Downtime reduction and service quality

• Timely execution of CAPEX and upgradation projects