Receptionist / Facilities Assistant

Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role:

As a CBRE Office Services Coordinator, you will assist with providing administrative support to a small team or department.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You’ll Do:

• Assist concierge in providing general hospitality services while maintaining a client-ready office environment.
• Schedule and coordinate on-site meetings. This includes reserving conference rooms, ordering equipment, and coordinating catering needs.
• Receive and direct visitors to appropriate personnel. Route, sort, and distribute mail.
• Order office and coffee supplies and other common-use items for the office. Maintain inventories and troubleshoot regarding missed deliveries.
• Request building and equipment maintenance services.
• Draft reports and memos. Answer common inquiries and respond to complaints from clients, co-workers, and supervisors.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.
• Provide reports and updates to Office Lead and Managers on office conditions, usage, and recommendations for improvement.
• Perform tasks and projects delegated by the Office Lead or Operations Manager.
• Ensure strict adherence to, and regularly update and organize, all internal policies, procedures, and qualitystandards related to assigned tasks on the Wiki.
• Deliver responsibilities with efficiency, accuracy, and attention to detail, maintaining a high standard of work.
• Provide backup support during colleagues’ absences (vacation, sick leave, etc.), ensuring continuity of service.
• Actively participate in mandatory training and workshops as directed by the Direct Manager and personal development plans.
• Handle office resources and equipment responsibly, ensuring their upkeep and proper usage.
• Support and uphold workplace safety measures and report safety-related concerns as needed.
• Coordinate and manage internal office communications, including studio-office updates, announcements, and event invitations.
• Assist in maintaining cleanliness and organization in reception and common office areas.
• Communicate with the cleaning company on a daily basis; coordinate all cleaning requests and ensure timely resolution.
• Propose upgrades or improvements to management and the Office Lead based on observations and feedback.
• Foster consistent and effective communication between departments to support alignment and transparency.
• Provide general administrative support such as document preparation, mail handling, courier coordination, and scheduling assistance
• Actively collaborate with HR, IT, Tech Ops, Finance, and other departments to align on cross-functional projects and processes
• Assist with business continuity efforts, including maintaining emergency procedures and contact lists.
• Proactively request guidance and necessary resources from the account manager to ensure effective job execution.
• Support and execute tasks delegated by the Office Manager or Office Lead promptly and effectively.

What You’ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidatesdisclose any use of AI in the application and interview process.