Workplace Experience Attendant - Beaverton, OR

"Ready to take your career to the next level?Join our top tier Workplace Experience Host Team at CBRE, where you'll collaborate with a diverse group of associates to provide white glove hospitality to employees and clients, creating a wonderful workplace environment and daily experience."

This Fortune 500 Company offers Competitive Compensation, Full Benefits and Paid Time Off with unlimited opportunities of career growth.About the Role:
As a CBRE Workplace Experience Attendant, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.

• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.

• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.

• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.

• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.

• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.

• Provides personal services to employees and guests such as office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & campus tours, guest & administrative support (preparation of meeting materials), and other services as needed.

• Routine contact with internal and external customers is required to obtain, clarify or provide facts and information.

• Oversees and/or performs a range of diverse administrative activities for a manager or group of managers in an assigned functional area.

• Researches, gathers and compiles data and information; prepares reports and summaries; and replies to inquiries, selecting relevant data from a variety of sources.

• Utilizes knowledge and understanding of operational policies and procedures to create, compose and edit administrative correspondence and documentation.

• Coordinated services for events such as transportation for guests, signage, displays, special needs requirements, printing and event security.

• Performs other duties as assigned

• May serve as a resource to others in resolving problems and issues.