Facilities Coordinator

As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Facility Manager regarding all repairs and investment plans. This is an onsite position helping to ensure a safe, efficient and welcoming working environment at our clients' new office building.

Responsibility level:

To deliver best practice facilities management & building services which are consistent with client business needs, compliant with local regulatory requirements and in accordance with all corporate policies/procedures.

Principal duties:

• Implement facility management on a day / day basis
• Manages the delivery of efficient and cost-effective Facilities Management services, such as maintenance and cleaning, catering.
• Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats.
• Acknowledge all client inquiries and collect work orders.
• Collect information reports to find out performance and progress status.
• File work orders, proposals, department files, and other paperwork submitted by vendors.
• Monitor activities that happen outside the building, such as proper waste disposal and recycling.
• Respond to common inquiries or complaints from clients, co-workers, and supervisors.
• Monitors client demand for office support services, such as mailroom and reprographics, and maintains strong client communications to align service offerings and service levels with current client business needs.
• Manages the development of best practice facility management services through benchmarking, networking, and use of the CBRE Internal Resource Program.
• Be the local representative of CBRE. Actively engage with customers (including senior business leaders) on site to develop strong relationships and high levels of customer/client satisfaction.
• Professional presence and demeanour; with the ability to represent ENGIE in a positive and credible manner as a point of contact for visitors, employees and external stakeholders.
• Lead by example and model behaviours that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

Profile:

• Working knowledge of Microsoft Office products, include Word, Excel, Outlook, etc.

• Knowledge in Facilities, business or SSHE, or equivalent through experience

• Experience in managing Commercial sites (desirable).

• Experience in managing Facility on site

• Good understanding of technical services

• Trilingual proficiency required: Dutch, French and English