MAC Furniture Logistics Planner

About the Role:
The Furniture Logistics Planner executes furniture logistics planning and project delivery across a multi-campus portfolio. This role manages end-to-end coordination of furniture logistics and space change initiatives, serving as a key point of contact with stakeholders, clients, and leadership. The Planner owns project scope, timelines, vendor relationships, and cross-functional coordination to deliver furniture-related work efficiently, accurately, and on schedule. This position also supports inventory and warehouse logistics operations, contributing to strategy development and ensuring consistent execution of planning standards.

What You’ll Do:

• Provide day-to-day guidance, task delegation, and performance oversight for team members, ensuring workload balance, accountability, and professional development.
• Own and manage furniture space change projects end-to-end across multiple campuses and buildings within the portfolio.
• Process daily furniture tasks to support client and end-user needs (e.g., moves, adds/changes, urgent requests).
• Manage furniture pulls and staging for projects, including tracking quantities, condition, and location.
• Logistics and warehouse inventory management, including documentation, audits, and maintaining accurate inventory records.
• Work order management: process, track, and reconcile work orders with vendors and internal partners.
• Request and review vendor quotes, support procurement coordination, and ensure alignment to project scope.
• Invoice oversight support: validate invoices against quotes/work completed, track status, and escalate discrepancies.
• Project scope development and closeouts, ensuring final documentation, sign-offs, and accurate records.
• Schedule and coordinate deliveries, including dock/receiving coordination, delivery windows, and install sequencing.
• Coordinate with cross-functional (XFN) partners to align timelines, access needs, readiness requirements, and constraints.
• Host and facilitate XFN meetings for project collaboration; capture notes, action items, owners, and due dates.
• Risk identification and issue escalation: proactively flag risks, challenges, and scheduling conflicts; recommend mitigations.
• Serve as a client-facing project point of contact, communicating status updates, next steps, and requirements directly with clients/end users and ensuring stakeholder alignment throughout the project lifecycle
• Maintain organized documentation (work orders, quotes, invoices, delivery schedules, inventory updates, audit logs).
• Handle confidential information appropriately and professionally in alignment with internal requirements.
• Provide metrics and reporting, and support the lead/manager with operational updates as needed.
• Coordinate with the Move & Furniture Logistics Coordinator and other team members to ensure on-the-ground logistics execution aligns with project plans and timelines.
• Provide day-to-day guidance, task delegation, and performance oversight for team members, ensuring workload balance, accountability, and professional development.

What You’ll Need:

• Expert-level proficiency in logistics, inventory management, warehouse operations, facilities, or furniture/project coordination with a track record of driving operational excellence.
• Proven ability to lead and prioritize multiple complex projects simultaneously, consistently delivering results on or ahead of deadline in high-volume environments.
• Expert in vendor management, including oversight of work orders, on site project management, delivery scheduling, and invoice reconciliation to ensure cost-effectiveness and accountability.
• Exceptional organizational acumen with meticulous attention to detail in tracking, documentation, and end-to-end follow-through on all deliverables.
• Skilled at leading cross-functional meetings and driving alignment among diverse stakeholders, ensuring clarity of action items and accountability.
• Superior written and verbal communication skills; adept at engaging directly with senior leaders, clients, and end users with a polished, professional presence.
• Proactive in identifying risks and mitigating issues before they escalate, with the expertise to drive resolution independently in fast-paced, ambiguous environments.
• Trusted steward of highly confidential information, exercising sound judgment and absolute discretion at all times.

Preferred Qualifications

• 5-8 years of project management experience in facilities, logistics, furniture, or workplace operations.
• Familiarity with facilities operations, moves/adds/changes (MAC), restacks, or workplace services.
• Experience with inventory systems, work order/ticketing tools, and spreadsheet-based tracking/reporting.
• Experience supporting multi-site portfolios with varied building constraints and stakeholder needs.

Core Skills & Competencies

• Logistics coordination and scheduling
• Inventory accuracy and audit readiness
• Vendor coordination (quotes, work orders, invoices)
• Cross-functional collaboration and meeting facilitation
• Risk identification, escalation, and mitigation support
• Customer service mindset and client communication
• Process discipline, documentation, and metrics reporting

Disclaimer:

Please be advised that effective January 1, 2025, CBRE Project Management and Turner & Townsend will be consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with CBRE Project Management, you will subsequently transfer to the newly formed entity that encompasses both organizations.