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CBRE
CBRE

World's largest commercial real estate services firm

Workplace Experience Supervisor Menlo Park CA

职能运营
级别Lead级
方式现场办公
类型全职
发布1个月前
立即申请

Elevate Your Career with CBRE – Join a Fortune 500 Leader!

If you are ready to make a difference and be part of one of the world’s most admired and sustainability-focused companies, CBRE is the right place for you.

Why Choose CBRE?

  • Unbeatable Perks: Enjoy generous Paid Time Off, Paid Holidays, and 12 weeks of Paid Parental Leave.
  • Comprehensive Benefits: Access top-notch Medical, Vision, and Dental insurance, along with Life Insurance, FSA & HSA options, and 401K matching contributions.
  • Inspiring Work Environment: Experience an innovative work environment that focuses on the culture of growth, collaboration and communication.

Don’t miss out on this opportunity to develop and thrive in your career.

Apply today and be part of something extraordinary!Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

About the Role:

As a CBRE Workplace Experience Supervisor, you will be responsible for supervising employees that oversee the delivery of workplace experience services.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do: - Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.

  • Maintain records of costs incurred by workplace team activities. Review invoices as needed.
  • Respond to customer requests and complaints about the experience services department.
  • Approve client materials. Ensure materials align with brand guidelines. Maintain the integrity of databases and other digital tools associated with service delivery.
  • Develop and maintain vendor partnerships with the intention of cost-saving efforts. Assist with negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
  • Deliver a world-class orientation experience to new employees. Establish new techniques to ensure the team can meet its objectives.
  • Always enforce safety standards with employees, clients, and vendors. Assist in the completion of the Service Business Continuity plan.
  • Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
  • May establish new techniques to ensure the team is able to meet its objectives.
  • Has a direct impact on the team objectives as well as the objectives of related teams.
  • Ensure personal and team outcomes have a positive impact on customer objectives.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
    What You’ll Need: - High School Diploma or GED with 5+ years of job-related experience. Prior shift leader or supervisory experience preferred.
  • In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
  • Requires the ability to explain complex concepts or sensitive information.
  • Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Excellent organizational skills with a master-level inquisitive mindset.

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关于CBRE

CBRE

CBRE

Public

CBRE Group, Inc. is an American commercial real estate services and investment firm, with corporate headquarters in Dallas, Texas, and global financial headquarters at Lever House in Midtown Manhattan.

10,001+

员工数

Dallas

总部位置

$12.8B

企业估值

评价

10条评价

3.9

10条评价

工作生活平衡

2.8

薪酬

2.5

企业文化

4.2

职业发展

3.4

管理层

3.1

72%

推荐率

优点

Good work environment and team culture

Diverse and interesting projects

Training and development opportunities

缺点

Long hours and high workload leading to burnout

Compensation below industry standards

Limited career advancement opportunities

薪资范围

27个数据点

Junior/L3

L2

L6

M3

M4

M5

M6

Mid/L4

Director

L3

L4

L5

Junior/L3 · Associate Project Manager

1份报告

$125,270

年薪总额

基本工资

$108,930

股票

-

奖金

-

$125,270

$125,270

面试评价

5条评价

难度

3.2

/ 5

时长

14-28周

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Case Study/Presentation

5

Final Interview

6

Offer

常见问题

Behavioral/STAR

Case Study

Past Experience

Technical Knowledge

Culture Fit