About the Role:

The Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader.

As part of a “front-of-house” team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services.

This is a fully onsite Monday-Friday

Role 7:00AM-10:00PM (Typically an 8.5 hour day scheduled within these hours of operation with flexibility required when early or after-hours event support is needed).

What You’ll Do:

• Enthusiastically greets employees and announces clients and visitors. Issues visitor passes. Receives and transfers incoming calls to appropriate parties.

• Provides coordination and support for delivery of workplace services like Reception, Switchboard Room Management, Mailroom Organization and package deliveries, A/V Support, Meeting and event management, Supplies restock on multiple floors, Supply ordering and inventory management, Meeting and events coordinatio, Equipment Care, etc.

• Maintains awareness of the workspace. Work closely with other vendors to maintain and safe and comfortable environment

• Responds to customer requests and feedback with accurate and detailed information according to specific requests via email, slack and in-person.

• Collects, sorts and distributes mail and packages from delivery locations to a central mail room as well as designated desk areas on-site.

• Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner. Acquires appropriate assistance and makes appropriate notifications by operating procedures.

• Completes assigned project tasks using data analyzation to complete tasks or projects related to workplace organization based on client requirements