CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.

Job Title: Technical Trainer (telecom/data center)

About the job:

The incumbent works with a growing team of trainers and Subject Matter Experts within a corporate university team environment and is responsible for delivering training, developing training plans, and partnering with Instructional Designers to create and update training materials. The ideal candidate will be a confident public speaker who is self-driven to stay up to date on the latest tools and best practices for employee training and performance.

What You’ll Do:

• Develop and coordinate training schedules
• Assess training needs
• Conduct employee surveys and interviews
• Consult with other trainers, managers, and leadership
• Track and compile collected data
• Support the conceptualization and development of training materials
• Communicate training needs and online resources as appropriate
• Create training strategies, initiatives, and materials
• Review, test, and provide feedback on training materials
• Provide accurate and timely training reports
• Facilitate employee training and onboarding using approved materials
• Document employee performance and outcomes of training
• Coordinate and monitor enrollment, schedules, costs, and equipment
• Travel as needed
• Maintain training facilities including daily cleaning and setup

What You’ll Need:

• Must have 5-7 years field industry experience of installation of structured cabling – preferably fiber.
• Telecommunication Industry Certifications, preferable BICSI.
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Good interpersonal skills and communication with all levels of management
• Able to multitask, prioritize, and manage time efficiently
• Excellent verbal and written communication skills
• Able to analyze problems and strategize for better solutions
• Professional appearance and demeanor

Why CBRE:

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

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