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About the Role
CBRE is seeking an Event Center Coordinator to join our team supporting the client Corporate Event Center. The Event Center Coordinator serves as the primary client-facing representative for event operations, delivering a high level of customer service and ensuring a seamless experience for all attendees, clients, and vendors. This position requires professionalism, attention to detail, and the ability to anticipate and address the needs of both event organizers and guests in a dynamic corporate environment.
This is a fully onsite role Monday-Friday at the client Corporate Event Center.
What you’ll do:
- Serve as the primary point of contact for guests, clients, and vendors, providing a professional and welcoming experience.
- Act as the central resource for event-related information, including facility details, amenities, schedules, and policies.
- Coordinate with internal teams and external service providers (catering, audiovisual, facilities, security) to ensure seamless event execution.
- Provide on-site event support, including setup checks, monitoring timelines, and making real-time adjustments as needed.
- Anticipate attendee needs, resolve issues promptly, and escalate concerns when necessary.
- Maintain a visible presence in event areas to proactively assist guests and ensure compliance with CBRE and client standards.
- Capture and communicate feedback to support continuous improvement initiatives.
- Manage administrative tasks such as logging service requests, tracking event supplies, and coordinating workplace services (mail, office supplies, onboarding).
- Handle inquiries and complaints professionally, offering solutions that reflect a customer service-driven approach.
- Support security and emergency procedures, ensuring the safety of all individuals in the facility.
- Organize and confirm recreational, dining, and business activities for guests; maintain a database of local recommendations.
- Lead by example, modeling CBRE RISE values while collaborating with team members to improve processes and deliver exceptional service.
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