CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the Role:

As a CBRE Facilities Sr. Associate, you will provide advanced support and supervision to the team coordinating with clients, vendors, and contractors to ensure work orders are completed efficiently and effectively.

What You’ll Do:

• Provide supervision, performance reviews, and mentorship to team members as assigned.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.
• Point of contact for escalated communications between, client and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
• Review data from work order reports and create and present performance and progress status reports to management.
• Review all work orders, proposals, department files, and other paperwork submitted by vendors for accuracy and compliance.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.
• Work withing standardized procedures and practices to achieve objectives and meet deadlines.
• Exchange straight forward information, ask questions, and check for understanding.