Chief of business operations for a high performing real estate team at CBRE, Inc. in Chicago This position will be a member of the Leadership Team and involved in critical decisions that guide the direction of the team. The candidate will lead and manage the team’s daily operations, ensuring efficiency, growth, accountability, and strategic alignment with the Leadership Team’s vision. This role involves managing various brokers, assistants, marketing teams, and third-party vendors, in addition to streamlining processes, driving profitability, and contributing to long-term planning and operational execution.

What You’ll Do:

Leadership:

• Oversee all operations for Team and holds all members accountable for performance.
• Implement systems, protocols, and KPI’s or all team members and departments.
• Will oversee, delegate, and be responsible for Team’s accounting, marketing, administration, and event planning.
  Performance Management:
• Monitoring key performance indicators, analyzing data, and reporting on progress to leadership. Boost accountability and drive performance
  Process Optimization:
• Identify areas for improvement and develop streamlined workflows with a mandate to implement technology and AI into day-to-day operations to drive efficiency for that leadership focus on execution.
  Operational Management:
• Overseeing all aspects of operations with focus on both day-to-day and ensuring team is on pace to hit short and long-term goals, etc.
  Strategic Planning:
• Collaborating with leadership on long-term strategies and implementing plans to achieve growth objectives.
  Financial Management:
• Managing budgets, resource allocation, and financial reporting
  Team Leadership:
• Hiring, training, and motivating administrative and sales staff, fostering a positive and productive work environment.
  Stakeholder Communication:
• Effectively communicating with brokers, clients, management, assistants, and other stakeholders to ensure smooth operations and positive relationships.

Problem-Solving & Decision Making:

• Identifying and resolving operational issues, providing guidance and direction to the team.

What You’ll Need:To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Leadership & Management:

• Proven experience leading and managing teams, with strong interpersonal and communication skills.

Real Estate Expertise of Experience:

• Preferred but not expected or a requirement.
  Operational Acumen:
• Ability to streamline processes, manage budgets, and optimize resources.
  Strategic Thinking:
• Ability to contribute to long-term planning and develop strategies for growth.

Problem-Solving & Decision Making:

• Ability to identify and resolve operational issues, make sound decisions, and provide guidance to the team.
  Financial Literacy:
• Understanding of financial statements, budgeting, and resource allocation.

Communication & Interpersonal Skills:

• Ability to effectively communicate with various stakeholders and build strong relationships.
  Entrepreneurial:
• Ability to thrive in a fast-paced, dynamic environment and adapt to change.

Compliance & Legal Knowledge:

• Quick understanding of CBRE policy and important real estate laws and regulations.

Experience in Similar role:

• Past success being the operational engine that drives efficiency, growth, and success.
  Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
  Why CBREWhen you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
  Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.