Facilities Operations Supervisor - Los Angeles

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About the Role:

As a CBRE Assistant Facilities Manager, you will manage many functions of building operations and maintenance for a facility, campus, or portfolio of buildings.

This job is a part of the Facilities and Maintenance Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Facilities Managers regarding all repairs and investment plans.

What You’ll Do:

• Serves as primary contact been clients, external vendors and internal stakeholders for seamless coordination of services. Maintain positive client relationships and conduct meetings on unresolved facility issues.
• Conduct routine maintenance inspections, diagnose potential problems, and make repairs.
• Perform ongoing preventive maintenance and repairs on mechanical, electrical, and other building systems. Ensure corrective / repair works are carried out in accordance with current regulations.
• Assist with the installation and modification of furniture, office table and chairs, additional indoor furnishings, kitchen appliances, lighting replacement.
• Thoroughly and proactively investigate faults, identify causes and effect remedies. Directly complete minor repairs, painting and installations where required.
• Liaise with building engineer team and vendors to escort and ensure completion of building systems work within tenanted space.
• Responds quickly to emergency situations, summoning additional assistance as needed.
• Schedule and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff deadlines. Mentor and coach as needed.
• Perform facility inspections quality assurance following local, state, and federal regulations, as well as ensuring compliance with service levels. Suggest operational efficiencies and improvements, repairs, and upgrade opportunities.
• Respond to client inquires and concerns, ensuring prompt and quality service delivery and conduct follow ups to ensure customer satisfaction
• Apply a broad knowledge of the business, own discipline, and how own discipline integrates with others to achieve team and departmental objectives.
• Perform and/or manage ongoing preventive maintenance and repairs within office spaces.
• Oversee vendor relationships. Review price quotes for the procurement of parts, services, and labor for projects.
• Log and manage to completion maintenance Work Orders, review assigned work orders and partner with available systems to track completion. Update and communicate with the client on all ongoing works.
• Support office moves by moving crates, assembling furniture, and installing office fixtures.
• Support meeting and events by setting up and dissembling furniture and other equipment within meeting rooms.
• Inspect existing installations for compliance with building codes and safety regulations.
• Communicate work orders to technicians and aid management in problem-solving. Identify and solve technical and operational problems of complexity.
• Generate reports on open and closed work orders and verify their status with the appropriate technician or vendor.
• Maintain records such as work orders, proposals, and department files.
• Create vendor files and check the accuracy of the completed paperwork.
• Ensure vendors understand work order and billing procedures.
• Process invoices and ensure the correct cost center coding is used.
• Assist with the inspections on the facility campus.
• Assist with process and procedure training. Improve and change existing methods, processes, and standards within job discipline.

What You’ll Need:

• Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
• Bachelor's Degree preferred with 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Valid driver's license required. Facility Management certification preferred.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Capability to understand and interpret instructions and correspondence, with the confidence to ask questions to ensure comprehension.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/ or supervisor.
• Ability to effectively present information to an internal colleagues.
• Basic analytical abilities and knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
• Capability to comprehend and execute general instructions and solve problems in common situations.
• Basic knowledge of Microsoft Office products. Examples include Word and Outlook.
• Physical requirements include stooping, standing, walking, climbing stairs and ladders and the ability to lift and carry heavy loads of 40 lbs. or more.
• Decision making ability with a general understanding of procedures and company policies to achieve goals and deadlines.
• Strong organizational skills with an inquisitive mindset.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.