About the Role:

As a CBRE Operations Management Associate, you will be a key contributor to day-to-day business operations across a variety of business segments in the Be NeLux region. This is a dynamic, hands-on role that goes beyond traditional support functions — you will be involved in account transitions, sales pursuits, operational delivery, organizational goals and strategic initiatives, reporting directly to the Managing Director.

This role is built for someone with the right mindset: flexible, curious, and hungry to grow. We are not hiring for a grade — we are hiring for potential. If you are eager to learn, unafraid to roll up your sleeves, and ready to make an impact across a fast-moving and challenging organisation, this role is for you.

What You’ll Do:

• Develop a thorough understanding of CBRE's business across sales, marketing, and operations functions in support of unit objectives.

• Assist sales professionals in identifying potential opportunities and converting cold outreach into warm client reationships.

• Draft correspondence to existing and prospective clients and prepare and distribute marketing materials.

• Gather and coordinate all documentation required for transactions, including listings, sales and commission agreements.

• Retrieve information for standard agreements and transactions from the database and present findings to the team for review.

• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.

• Proactively suggest process improvements to drive team efficiency. Develop a thorough business understanding and expertise across a variety of business segments through sales, marketing, and operations functions in support of unit objectives.

• Assist sales professionals in identifying potential sales opportunities and researching connections to turn cold calls into warm calls.

• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

Transition, Mobilisation & Demobilisation

• Support the full lifecycle of account transitions, including mobilisation and demobilisation, ensuring seamless handovers and continuity of service.

• Review and understand the scope of work for incoming accounts and initiate the recruitment, procurement, financial and HSE processes accordingly.

• Conduct site walkdowns and due diligence assessments to gather operational insights ahead of mobilisation.

• Attend all required transition meetings, workshops, and milestone reviews.

Bid, Sales & Solutions Support

• Develop a clear understanding of CBRE's sales strategy and translate it into actionable approaches relevant to the Be NeLux market.

• Attend all required sales calls, bid presentations, and solutions-development sessions.

• Attend and plan site visits to gather information

• Build familiarity with CBRE's procurement strategy to support competitive and compliant bid submissions.

Ad Hoc Account Support

• Step in to backfill positions in account teams during periods of absence, including holidays and sickness, ensuring uninterrupted service delivery to clients.

• Act as a reliable and adaptable resource across accounts as operational needs arise.

• Support and promote CBRE HSE targets

Innovation & KPI Delivery

• Actively contribute to CBRE's annual KPI targets, including the identification and implementation of innovations that add value to clients and the business.

• Embrace technology and artificial intelligence as tools for improving efficiency and finding smarter ways of working — curiosity and a willingness to experiment are essential.

• Apply quick thinking and creative problem-solving to navigate challenges and seize opportunities.

What You’ll Need:

• High School Diploma or GED with 3-4 years of relevant experience — though we are open to candidates at different stages of their career if the attitude and aptitude are right.

• A comprehensive understanding of processes, procedures, systems, and concepts within an operations or business support environment.

• Strong communication skills with the ability to evaluate and present complex information concisely.

• In-depth knowledge of Microsoft Office products including Word, Excel, and Outlook.

• Advanced organisational skills with an inquisitive, solutions-focused mindset.

• Prior experience supporting account transitions, mobilisations, or site due diligence is a plus.

High School Diploma:

• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Advanced organizational skills with an inquisitive mindset.

The Right State of Mind

More than qualifications, we are looking for someone who embodies the following:

• Flexible & adaptable — ready to pivot between tasks, teams, and challenges without missing a beat.

• Eager to learn — genuinely curious and motivated to grow within the organisation.

• Goes above and beyond — takes ownership and does what it takes to deliver.

• Comfortable with travel — willing to travel across the Be NeLux region and stay away from home for several days at a time when required.

• Not afraid of AI — open to working with new technologies and finding innovative ways to use them.

• A quick thinker and natural problem-solver — able to act decisively under pressure and in ambiguous situations.

This role offers real visibility and the opportunity to develop into a broader leadership position within CBRE. The successful candidate will report directly to the Managing Director and will be supported in their growth every step of the way