CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the Role:

As a CBRE Sr FM Engineering Ops Manager, you will help manage the team responsible for providing technical and operational support to the account staff. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Maintain relationships with clients, partners, and other stakeholders.

• Manage the profits and losses of the department or a specific division.

• Develop goals and initiatives to direct the department's course.

• Guide managers in implementing company initiatives and policies.

• Evaluate company processes and procedures to solve issues within them.

• Ensure business operations are implemented based on established procedures.

• Keep track of regulatory records and paperwork.

existing systems and processes.

What You’ll Need:

• Bachelor's Degree (BS/BA). Preference within Facilities Management and/or Engineering.

• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance

expectations and handle problems.

• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and

department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills with a strong inquisitive mindset.

• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial1related calculations

Disclaimers

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.