Contract Support

Job ID

268691

Posted

27-Mar-2026

Role type

Full-time

Areas of Interest

Administrative, Engineering/Maintenance

Location(s)

Bishops Stortford

• England
• United Kingdom of Great Britain and Northern Ireland

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.

Job Title: Contract SupportCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team.

RESPONSIBILITIES• Providing support to the client and answer calls and emails in a professional and timely manner• Determine the nature, priority of faults based on information provided by the client• Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders• Managing the supply chain and drive them to attend within required SLA’s• Driving the engineering team to attend to all callouts within required SLA’s• To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this• Raise and assign work orders to relevant resources• Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations• Promote and maintain CBRE culture throughout teams• Monitoring calls received from the customer through to call completion and updating records• Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA’s.

• Ensure QHSE documentation is maintained and readily available using company systems• Manage system as a key user on site including PPM records, reactives and reporting• Promote and maintain company culture throughout the team• Maintain people records such as new starters, leavers, general staff changes, contact details, etc• Effective communication with all levels of internal teams and external customers• Familiar with daily operations and the specific scope of the contract• Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager
  PERSON SPECIFICATION

Education• Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.

• Education to A-Level/HNC standard would be beneficial
  Training • Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
• Experience of using Dynamics, Concept, Maximo.
  Experience• Experience of a similar customer facing role in a medium-sized business.
• Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

Apply

Share this job:

Share

Share Contract Support with LinkedIn

Share Contract Support with Twitter

Share Contract Support with a friend via e-mail

tpt.queue.add(
function () {
"use strict";
(function ($) {
**$.**get(
"https://careers.cbre.com/en_US/careers/RelatedJobs?3_116_3=1413642&3_309_3=4758006&jobId=268691&source=External+Career+Portal",
function (data) {
var data = **$.**trim(data);
if(data){
$('#related Jobs').append(data).remove Class('awaiting-content');
} else {
$('#related Jobs').add Class('visibility--hidden');
}
tpt.queue.next();
}
);
}($ || avaj Query));
}
);

Go back

Join our Talent Community

Keep up to date with exciting career
opportunities and the latest news.

Sign Up