EOI: Program Manager - Critical Facilities

About the Role:

We are seeking a highly driven and detail-oriented Program Manager with a strong engineering background (Electrical or Mechanical) to support critical facility operations across APAC. The role involves driving structured program execution, managing multiple initiatives, ensuring timely reporting, and coordinating across regional teams to deliver high-quality outcomes for the client.

What you'll do: Program & Stakeholder Management

• Collaborate closely with Client Critical Facility Lead and CBRE Citi APAC Technical Lead and their teams.
• Act as a central coordinator across clusters/countries to drive program execution.
• Engage stakeholders at multiple levels to ensure alignment, data accuracy, and timely delivery.

Planning, Tracking & Execution

• Develop trackers, checklists, and reporting frameworks based on client requirements.
• Drive teams to complete assigned tasks within timelines and maintain progress visibility.
• Ensure all deliverables are completed, validated, and submitted to the client as per expectations.

Reporting & Communication

• Prepare and deliver regular and ad-hoc reports, including: Weekly reporting, Monthly dashboards and summaries
• Develop professional presentations using Excel, PowerPoint, and Word to effectively communicate program status.
• Provide clear, concise updates to stakeholders and leadership.

Operational Oversight Sample

• Support and track activities related to: Bus duct verification, Fuel level checks, Coordination studies, PPM (Planned Preventive Maintenance) tracking, Summer preparedness checklist, Load shedding planning
• Monitor compliance with operational standards and timelines.

Technical Program Support

• Leverage experience in critical facility systems, including: MEP systems, UPS systems, Diesel generators, Fire protection systems, Electrical transformers and switchgear, Building Automation Systems (BAS),
• Ensure adherence to MOP (Method of Procedure), SOP (Standard Operating Procedure), and EOP (Emergency Operating Procedure).

Incident & Asset Management

• Track and manage incident tickets and ensure timely closure.
• Support MEP asset management processes, including data collection, verification, and reporting.

Ad-hoc Task Management

• Respond to new assignments requested by management and prioritise with quick turnaround time.
• Interpret requirements, create structured plans, mobilize teams, and ensure completion.

What You’ll Need:

• Bachelor’s degree or Diploma in Electrical Engineering or Mechanical Engineering (required).
• Proven experience in critical facilities / data center environments.
• Hands-on exposure to MEP systems maintenance and operations.
• Experience in multi-country or regional program coordination is preferred.
• Strong working knowledge of: Microsoft Excel (advanced), PowerPoint, and Word; Reporting and data analysis; PBEI tools (or equivalent reporting/analytics tools)
• Familiarity with: Asset management systems, Ticketing/incident management tools
• Strong program management and coordination skills
• Excellent reporting and presentation abilities
• Ability to work effectively in a dynamic and fast-paced environment
• Strong stakeholder management and communication skills
• High level of ownership and accountability
• Ability to drive outcomes, meet deadlines, and ensure execution discipline

Key Success Metrics

• Timely submission of program deliverables and reports
• Accuracy and completeness of data provided to client
• Effective coordination across regional teams
• Adherence to deadlines and quality standards
• Responsiveness to adhoc requests

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.