About the Role:

As a CBRE Process Improvement Consultant, you will plan, organize, and monitor the pre-implementation of small to medium-sized deliverables and process improvement initiatives. This job is part of the Continuous Improvement & Client Performance function. They are responsible for reducing the risk of defects in all products and processes.

What You’ll Do:

• Identify, research, solution, propose, pilot, implement, and monitor digital solutions for one of the largest corporate campuses in the world.
• Understand Microsoft stack and solutions built on that stack (including but not limited to Azure Offerings including IoT, Power Platform Tools, Dynamics 365, Microsoft 365, etc).
• Maintain knowledge and ability to navigate and support digital security, privacy, accessibility reviews for Hardware and Software.
• Organize, develop, prioritize, and manage resources to deliver high quality, testable and scalable software & hardware solutions within established timelines.
• Proactively lead and solicit the involvement of other project stakeholders (e.g., managers, developers, product managers, end users) to ensure implementation satisfies functional requirements.
• Using program and project management methodology manage and lead project scoping and scheduling; tracks progress of individual tasks and alerts executive management and stakeholders of concerns meeting schedules.
• Develop program materials, including client and company brand compliance
• Work with other teams to manage alignment between company processes and business objectives to optimize performance.
• Coordinate with process and technology managers to define technology requirements.
• Develop and maintain process development and optimization programs. Update documentation of process overviews, details, and process flows.
• Make process design and development recommendations to standardize, improve, or redesign processes to meet business needs.
• Research and resolve issues identified in the processes and systems of a client’s organization.
• Design and implement new processes to improve service delivery and ensure cost-effectiveness.
• Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
• Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
• Impact a range of customer, operational, project, or service activities within own team and other related teams
• Work within broad guidelines and policies.
• Explain difficult or sensitive information.