Mail Services Associate

About US

Based in Tampa, Florida, we are a dedicated organization committed to facilitating the financial security of our members and their families. We proudly offer a comprehensive range of financial products and services, including insurance, banking, investments, and retirement solutions, tailored specifically for current and former members of the U.S. military. Our mission is driven by values of service, loyalty, honesty, and integrity, ensuring that we uphold the highest standards in all our endeavors. With a significant presence in Tampa, we strive to be the provider of choice for the military community, consistently recognized for our outstanding service and unwavering commitment to those who serve our nation

About the Role:

As a CBRE Mail Services Associate, you will be an integral part of the Office Operations function, responsible for overseeing all aspects of mailroom operations within our corporate office in Tampa, FL. Your role is crucial in providing essential office support to clients, business functions, and individual contributors, ensuring the efficient and secure handling of all mail and packages.
What You'll Do- Audit delivered items against delivery invoices to ensure accuracy.

• Inspect deliveries, approving or rejecting them based on established criteria and checking for contraband.
• Ensure timely processing and delivery of all packages received on the same day, or promptly advise consignees of next-day arrivals.
• Distribute mail, packages, copy products, and stationery to designated groups or locations according to daily schedules.
• Implement measures to protect all shipped packages against potential damage.
• Process shipment requests with external vendors, keeping package owners informed of arrangements.
• Accurately apply appropriate postage amounts and required identification to all outgoing mail and packages.
• Maintain and stock copy rooms, serving as the first point of contact for copier fleet production issues.
• Conduct daily checks of mail and postage supplies, replenishing as necessary.
• Address common inquiries and complaints from clients, co-workers, and supervisors, effectively presenting information to internal teams.
• Collect and analyze data to identify and resolve complex, unprecedented problems, potentially recommending new techniques and procedures.
• Manage shipping and receiving operations through carriers such as UPS/Fed Ex.
• Drive to and from the building to various dealerships for fleet vehicle maintenance and repair.
• Requirements
• Proven ability to manage and execute mailroom operations efficiently.
• Strong attention to detail for auditing deliveries, inspecting items, and applying postage.
• Excellent organizational skills to ensure timely package delivery and supply management.
• Ability to communicate effectively with clients, co-workers, and supervisors.
• Problem-solving skills to address and resolve complex operational challenges.
• Experience with shipping platforms (e.g., UPS, Fed Ex).
• Valid driver's license and a clean driving record for fleet vehicle management tasks.
• Physical ability to lift and move packages as required by the role.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.
  What You’ll Need: - High School Diploma or GED with 3-4 years of job-related experience.
• Ability to write routine reports and correspondence.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Advanced organizational skills with an inquisitive mindset.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
  Why CBRE?- When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
  Applicant AI Use Disclosure- We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.