POSITION OVERVIEW/ PURPOSE

The Account Manager is responsible for generating revenue and for developing and executing customer account plans. In this home-based role, you will sell global data visibility solutions, real-time IoT cargo monitoring, and temperature-monitoring devices that provide customized in-transit and storage solutions.

The Account Manager manages an existing customer base while driving new business development. Through a customer-centric approach, goal-oriented planning, and disciplined execution, you will deliver on revenue targets and build sustained success.

Role priorities include:

• Customer-centric, consultative, solution-based sales approach

• Client engagement through face-to-face meetings

• Contract development and closing

ESSENTIAL FUNCTIONS AND BASIC DUTIESDuties include, but are not limited to:

Achieve annual revenue budget goals and other sales metrics by:

• Identify and target new business opportunities within the Japan food and consumer & Industrial market.

• Target cold chain opportunities across local distribution channels—including wholesalers—and through to retail and foodservice customers.

• Deepen penetration within existing accounts and grow them to their full potential.

• Build strong relationships across the existing Japan food and consumer & industrial customer base.

• Develop and execute the sales plan and objectives for Japan’s food and consumer & industrial markets.

• Develop a thorough understanding of customer applications, challenges, and requirements.

• Manage opportunities effectively across the full sales cycle, including accurate activity tracking.

• Own the end-to-end client relationship, from initial engagement through contract implementation.

• Maintain a strong voice-of-customer focus by capturing customer feedback, anticipating needs, and coordinating with internal teams to support successful implementation and ongoing satisfaction.

• Operate effectively with limited resources and make sound business decisions on behalf of Sensitech.

• Manage time effectively to maximize sales productivity.

• Highly motivated to achieve challenging goals within tight timeframes.

• Provide sales activity reports and submit a weekly schedule outlining planned activities for the following week.

SKILLS, QUALIFICATIONS AND REQUIREMENTS

• Proactive self-starter with a strong track record of sales performance.

• Bachelor’s degree, or an equivalent combination of education and 8–10 years of sales-related work experience.

• Experience working within Japan’s food industry, including quality and distribution, or sales experience selling to the Consumer and Industrial market is strongly preferred.

• Ability to develop a strategic plan for the defined territory and execute tactically to exceed the territory’s financial goals.

• Ability to deliver compelling online presentations to prospective customers.

• Ability to multitask, prioritize, and manage time effectively to maximize sales productivity.

• Willingness and ability to travel at least 60% of the time.

• Strong English and Japanese communication skills (written and verbal).

• Ability to work collaboratively within the assigned group and cross-functionally.

• Ability to deliver solution-based presentations and product demonstrations to existing customers and new prospects.

• Comfortable with a compensation plan that includes a 40% variable (commission) component.

• Knowledge of professional sales approaches supported by proven sales training.

• Independent worker with strong interpersonal, organizational, and communication skills.

IMPORTANT GOALS AND SALES PRIORITIES

• The ability to present and demonstrate the benefits and value of Sensitech temperature-sensitive products and real-time solutions, including integrated data analytics solutions, to existing and prospective customers.

• Develop a territory sales plan/strategy and prepare critical account plans.

• Develop a solid understanding of customers’ temperature-sensitive applications, supply chain operations, requirements, and operational challenges.

• Drive customer-centric activities, including face-to-face customer meetings and measurable results.

• Drive new business development activities through effective planning and execution.

• Become knowledgeable about competitors operating in the region..

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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