Role: Field Service Technician

Location: Bayan Lepas, Penang

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

As the Field Service Technician for Carrier, you’ll be establish professional in New Equipment Modernization responsible for project schedule updates, report documentation, and acts as the primary contact with customers. Resolves customer issues and escalates more complex issues as needed.

Key Responsibilities:

As a Field Service Technician, you’ll be responsible for:

• Maintain and perform repair on all refrigeration equipment and perform troubleshoot on all HVAC equipment

• Manage all allocated Service Sites and operate various Centrifugal, Screw & Reciprocating chillers and oversee all maintenance activities for various technicians

• Monitor all resources and ensure optimal utilization for same and achieve all customer objectives and provide support to all equipment and perform calculations and implement various plans for HVAC

• Evaluate all approval systems for new and revised maintenance jobs and monitor all work instructions and maintain all deliverables for projects to maintain optimal qualities within required timeframe and coordinate with stakeholders to analyze all project requirements

• Perform audit on all HVAC system and collect data and perform periodic evaluation and monitor all logbooks and manage all change processes and resolve all issues

• Perform monthly routine service for HVAC Units (mainly chillers) under a service agreement.

• Perform troubleshooting and give recommendations for repairs for HVAC Units (mainly chillers).

• Perform recommended repairs for the HVAC Units (mainly chillers)

• Liaise with customer technicians on maintenance and repair schedules.

• Perform 24/7 standby duty (rostered) for HVAC units’ complaints and breakdowns.

• Ensure safety procedures and conduct during service or repairs.

Requirements We are looking for people who are innovative. If this is you, get in touch.

As a minimum you must have:

• Diploma holder with strong experience

• Min 2 years of experience in hands on technician role; preferably with data centre background

• Familiar with repairing and servicing

• Has understanding on air conditioning within HVAC field

Benefits:

• We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary

• Have peace of mind and body with our medical and health insurance benefits

• Attractive allowances (mobile/transportation/petrol card) where its applicable subjective to job profiles

• Drive forward your career through professional development opportunities

• Great organization culture

• Buddy system to assist in on-the-job training

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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