Role: Key Account Manager, Data Centres

Location: London

Contract type: Full time, permanent

We are seeking a dynamic and experienced Key Account Manager to join our rapidly expanding EMEA Data Centresales team. You will be based in the UK with around 10%-15% travel required.

This pivotal role involves driving new business and expanding strategic relationships across data centre customers – including hyperscalers, colocation providers, enterprise end users, contractors and consultants. To deliver short term wins and long term multi-year growth for the Carrier Data Centre business.

What will you be doing?

• Identify, qualify and pursue net-new opportunities across hyperscaler, colocation, edge, enterprise and replacement cycles.

• Serve as the primary point of contact for strategic and hyperscaler accounts; build strong, long-lasting relationships at multiple levels.

• Develop new accounts: get the tenders, study the project and build the offer. Negotiate and convince the clients to win.

• Build and maintain a robust, insight-led pipeline and backlog aligned to a strategic account plan.

• Conduct market research and stay informed about industry trends, competitors, and emerging technologies to inform sales strategies

• Represent Carrier at industry events, conferences and networking forums to build brand and pipeline.

• Coordinate with internal teams, including engineering, operations, and customer support, to ensure the successful delivery of projects and services.

To be successful in this role you will:

The ideal candidate will possess a deep understanding of the data centre industry, strong sales acumen and exceptional account management skills.

• Strong experience in Key Account Management, sales or business development within data centre infrastructure; HVAC/chilled-water and airside cooling experience highly valued.

• Proven track record managing large, complex accounts and delivering against ambitious targets.

• Technical knowledge advantageous: Hydronic chilled-water and airside products applicable to data centre cooling.

• Ability to understand technical concepts and translate them into business solutions.

• Strong negotiation, communication and stakeholder management skills; excellent time management and organisation.

• Willingness to travel and utilise regional offices when required.

• IT literate with MS Office skills

• Hunter mentality: proactive pipeline generation, resilience and disciplined execution.

What can we offer you?

• Competitive base salary

• Great sales bonus scheme (Uncapped with accelerator)

• Company Vehicle or cash allowance

• 25 Days Holiday + bank holidays

• Holiday purchase scheme

• Company pension plan

• Opportunity to shape the future of a high-performing sales team.

• Career progression and development opportunities; work with industry-leading equipment.

More about us:

Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. We have of a history of more than 100 years of proven innovation, solving problems on a global level, and our innovations drive new industries. Our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Consistently ranked as one of the world’s most respected companies, we are also a pioneer of social responsibility, looking after the environment as well our people.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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