We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but relevant skills, we’d love to hear from you.

We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.

The Role

In this role, you will be responsible for ensuring compliance in the Housekeeping Operation across P&O Cruises. This includes accommodation, cleaning, disinfection, laundry, and floristry functions.

You will also work closely with the Fleet Housekeeping Manager to update existing procedures based on feedback and ensure they are practical for operation. As the subject matter expert (SME), you will lead the product range and specifications for linen, chemicals, plants/flowers, cabin supplies, consumables, and other cleaning equipment. You will manage specification databases to keep these categories up to date. Collaboration is essential in this role, as you will work with stakeholders across Carnival UK, Carnival brands (ABG), and the industry.

Together, you will review best practices and make recommendations to the Senior Manager, Hotel Standards to ensure that responsibilities align with brand aspirations.

You will:

• Lead and oversee the specifications and product range across all activity relating to cleaning/disinfection and accommodation services, providing direction to various stakeholders to ensure you have access to the correct range of available assets.

• Identify opportunities to improve and streamline ways of working. Fully lead the stakeholder engagement and execution of these to foster a culture of continuous improvement.

• Provide expert guidance on tools and equipment to ensure compliance and continued development towards sustainability goals.

• Work with a project mentality to successfully deliver across all areas outlined in your role description, ensuring Senior Manager, Hotel Standards has a clear RAID analysis (Risks, Assumptions, Issues, and Dependencies) for each month.

Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK08 and is offered on a full time, 14-month FTC basis, with hybrid working in our Southampton office, including up to two days from home.

About You

Fresh ideas and different perspectives are what excite us most and help us to succeed. Alongside bringing these to the role, you’ll also need:

• Minimum 2 years’ experience gained across a hotel or resort setting

• Experience as a manager or a team leader within the housekeeping department.

• Knowledge and experience of creating risk assessments using latest guidance from HSE.

• Highly knowledgeable in all areas of COSHH and chemical use.

• Able to establish clear priorities based on business requirements and work under own initiative.

• Excellent administrative skills. Detail and accuracy orientated with strong analytical skills.

Being part of our team has its advantages…

We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.

• Home and office-based hybrid working (up to 2 days from home)
• Annual bonus
• Recognition scheme with prizes and awards
• Employee Discounted Cruising plus Friends and Family offers
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Employee-led networks
• Employee Assistance and Wellbeing programmes
• Company paid Health Cash Plan and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Contributory Defined Contribution Pension scheme
• A friendly welcome with help settling in

Please note:

Being able to create unforgettable holiday happiness is a brilliant opportunity so we often receive high volumes of applications for our roles. In these cases, we may close our job adverts early and aren’t able to consider applications once this happens.

#Job Functions: Management; Project Management;