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职位Cargill

Transportation Support Coordinator

Cargill

Transportation Support Coordinator

Cargill

Wichita, KS

·

On-site

·

Full-time

·

3w ago

必备技能

Customer Service

Cargill's size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials - from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.

Job Purpose and Impact:

The Transportation Support Coordinator proactively monitors and communicates delivery status of shipments to sales, customers, carriers, and other stakeholders. You will also be responsible for collecting and organizing data for company reporting, including metrics and service failures for management analysis.

  • Key Accountabilities
  • Field inbound calls from customers, and carriers, assess information and take appropriate actions, to include providing relevant details to stakeholders.
  • Monitor pick-ups and deliveries, communicate delays and reasons to sales and carriers, handle returns, diversions and order changes.
  • Use defined procedures, to respond and resolve routine logistics issues to provide the best value for the customer and the carrier.
  • Compile documentation of service incidents to be presented to the management for resolution
  • Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned ,

Qualifications:

Minimum Qualifications

  • High school diploma, secondary education level or equivalent
  • Confirmed ability to be a team player and perform in a fast-paced environment, including sound prioritization, sense of urgency and multitasking
  • Excellent written, verbal, and interpersonal communication skills
  • Demonstrated strong client and customer focus
  • Minimum of two years of related work experience

Preferred Qualifications

  • Bachelor's degree in Business, Supply Chain or related area.
  • Minimum of two years of customer service experience
  • SAP experience

Position Details:

  • This position is posted both internally and externally.
  • Position is based in Wichita, KS
  • Relocation assistance is not provided for this role
  • Schedule: 8am- 5pm

Equal Opportunity Employer, including Disability/Vet.

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关于Cargill

Cargill

Cargill

Public

Multinational food company.

10,001+

员工数

Minnetonka

总部位置

评价

3.3

10条评价

工作生活平衡

3.5

薪酬

3.2

企业文化

3.8

职业发展

3.5

管理层

2.8

65%

推荐给朋友

优点

Good corporate culture and safety emphasis

Good benefits and compensation

Good work-life balance

缺点

Management issues and high turnover

Non-competitive salary

High stress and overwhelming expectations

薪资范围

267个数据点

Junior/L3

L2

L3

L4

L5

L6

Mid/L4

Senior/L5

Intern

Director

Junior/L3 · Production

95份报告

$42,472

年薪总额

基本工资

$42,472

股票

-

奖金

-

$27,969

$64,496

面试经验

2次面试

难度

3.0

/ 5

时长

14-28周

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Panel Interview

5

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge