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职位Cargill

Customer Operations Specialist

Cargill

Customer Operations Specialist

Cargill

Sofia, Bulgaria

·

On-site

·

Full-time

·

3w ago

必备技能

Customer Service

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well.
This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.

Job Purpose and Impact:

The Customer Operations Specialist will administer routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing and fulfillment. In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.

  • Key Accountabilities
  • Follow standard procedures and provide insights regarding order status, invoices, contract balances and other information needed to complete an order to customer facing customer service representatives.
  • Oversee customer orders and work cross functionally to confirm credit, contract, pricing, stock allocation, and transportation availability alignment.
  • Resolve low complexity process issues that follow already defined procedures related to order confirmation, processing and fulfillment.
  • Support the generation of order related documents using knowledge of local legislation, local documentation and basic understanding of local regulations and languages in which customer conducts business operations.
  • Update internal stakeholders on order status and any issues.
  • Identify potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions using your basic analytical capabilities.
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned

Qualifications:

Minimum Qualifications

  • Bachelor's degree in a related field or equivalent experience
  • Fluent English

Our Offer

We provide a fast paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We welcome applications from people with disabilities and are committed to providing an inclusive, accessible recruitment process and workplace. We encourage candidates to let us know if they require any accommodations during the recruitment or interview process so we can support them appropriately.

Interested? Then make sure to send us your CV and cover letter in English today:

Follow us on LinkedIn: https://www.linkedin.com/company/cargill

Cargill is committed to being an inclusive employer. Click here to find out more https://careers.cargill.com/diversity/

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关于Cargill

Cargill

Cargill

Public

Multinational food company.

10,001+

员工数

Minnetonka

总部位置

评价

3.3

10条评价

工作生活平衡

3.5

薪酬

3.2

企业文化

3.8

职业发展

3.5

管理层

2.8

65%

推荐给朋友

优点

Good corporate culture and safety emphasis

Good benefits and compensation

Good work-life balance

缺点

Management issues and high turnover

Non-competitive salary

High stress and overwhelming expectations

薪资范围

267个数据点

Junior/L3

L2

L3

L4

L5

L6

Mid/L4

Senior/L5

Intern

Director

Junior/L3 · Production

95份报告

$42,472

年薪总额

基本工资

$42,472

股票

-

奖金

-

$27,969

$64,496

面试经验

2次面试

难度

3.0

/ 5

时长

14-28周

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Panel Interview

5

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge