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职位Cargill

Senior Customer Service Representative

Cargill

Senior Customer Service Representative

Cargill

Wichita, KS

·

On-site

·

Full-time

·

3w ago

必备技能

Excel

Customer Service

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well.
This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.

Job Purpose and Impact:

The Senior Customer Service Representative will execute a limited scale of customer service activities for a single site team. In this role, you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order

  • Key Accountabilities
  • Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basic
  • understanding of customer service practices and procedures.
  • Participate in executing customer service strategies.
  • Inform customers about order status, invoices and other standard information needed to complete the sale.
  • Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports
  • accurate customer demand forecast, as well as other databases related to shipments and inventory management.
  • Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while
  • escalating only the most complex issues to appropriate staff.
  • Other duties as assigned

Qualifications:

Minimum Qualifications- High school diploma, secondary education level or equivalent

Preferred Q ualifications

  • Excel

Position Details:

Location: Wichita, KS

Schedule: Monday to Friday | 7:00am-4:00pm | overtime may be required

Posting type: Internal & External

Relocation assistance is not provided for this role

The business will not sponsor applicants for work visas for this position

At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and -

wellnessto learn more (subject to certain collective bargaining agreements for Union positions).

Location: Wichita, KS

Schedule: Monday to Friday | 7:00am-4:00pm | overtime may be required

Posting type: Internal & External

Relocation assistance is not provided for this role

The business will not sponsor applicants for work visas for this position

At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and -

wellnessto learn more (subject to certain collective bargaining agreements for Union positions).

Equal Opportunity Employer, including Disability/Vet

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关于Cargill

Cargill

Cargill

Public

Multinational food company.

10,001+

员工数

Minnetonka

总部位置

评价

3.3

10条评价

工作生活平衡

3.5

薪酬

3.2

企业文化

3.8

职业发展

3.5

管理层

2.8

65%

推荐给朋友

优点

Good corporate culture and safety emphasis

Good benefits and compensation

Good work-life balance

缺点

Management issues and high turnover

Non-competitive salary

High stress and overwhelming expectations

薪资范围

267个数据点

Junior/L3

L2

L3

L4

L5

L6

Mid/L4

Senior/L5

Junior/L3 · Business Analyst

0份报告

$108,285

年薪总额

基本工资

-

股票

-

奖金

-

$92,042

$124,528

面试经验

2次面试

难度

3.0

/ 5

时长

14-28周

面试流程

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Panel Interview

5

Offer

常见问题

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge