Risk Event Manager:

The Risk Manager will have the opportunity to apply risk management and analytical skills to some of our highest profile Risk Management initiatives, including implementing solutions to ensure Card's continued stability and success. The Risk Manager will play a key role in the ongoing management of our Enterprise Event and Issue Standard, including application of our data quality management, evaluation and challenge methodology by the first and second lines. This role is also responsible for contributing to the development of strategic enhancements to other event and issue management processes. The ideal candidate will be a highly motivated risk professional with excellent analytical, process improvement, and communication skills. The Risk Manager will have exposure across lines of business and the opportunity to work with leadership to create and implement innovative solutions to identify and mitigate potential risks to Card.

Managers at Capital One are highly motivated professionals with excellent process management and communication skills. They have a high level of exposure across lines of business within Card and the opportunity to work with leaders to create and implement innovative solutions to identify and mitigate potential risks to the Company.

Core Responsibilities:

• Leverage Data and Analytics: Utilize data and analytics, including AI/ML experience, to manage risk, ensure visibility to business health, and elevate insights for Event & Issue management.

• Collaboration with Risk Community: Collaborate with the internal and external risk community to mature risk event methodologies, advance learning, and reduce risk exposure.

• Risk Liaison: Serve as an interdepartmental liaison, providing consultation and knowledge sharing across lines of business to ensure consistent application of Event & Issue Management standard methodologies.

• Process Improvement and Solutions: Develop and refine practical solutions to improve risk event management processes using data, technology (Gemini GEMs), and strategy.

• Multi-Organizational Partnership: Partner effectively across multiple organizations and stakeholders (ERM, Compliance, Legal, Audit, Technology) to achieve risk event management objectives.

• Risk Event Life Cycle and Special Projects: Manage the risk event life cycle (root cause, containment, remediation, recovery), possess strong analytical and interpersonal skills, and execute special projects for the team.

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 5 years of Risk Management, Process Management, or Project Management experience

• At least 3 years of experience in Risk event & issue management and control management

• At least 2 years of change management experience in process improvement and transformation

• At least 3 years of experience in process management leading cross functional projects and programs in Risk

• At least 3 years of experience with Governance, Risk, and Compliance software tools

Preferred Qualifications:

• Bachelors Degree or Masters Degree

• Process Management Certification

• LEAN, Six Sigma

• 5+ years of experience in responding to and interacting with internal audit or regulatory agencies

• 5+ years of experience in process management leading cross functional projects and programs in Risk

• 5+ years of Project Management experience leading cross functional projects and programs in Risk

• 3+ years of experience working in the financial services industry

• Risk Management certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Mc Lean, VA: $151,900 - $173,400 for Risk Manager

Richmond, VA: $138,100 - $157,700 for Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [Recruiting Accommodation@capitalone.com](mailto:Recruiting Accommodation@capitalone.com). All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).