Senior Manager, Product Management at Capital One

Senior Manager, Product Management

Senior Manager, Product Management (PXDP55)

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

This role is a key product leadership position responsible for executing one of the three strategic pillars of the Workday Platform strategy: Optimize platform efficiency. Workday touches the lives of all of our associates and serves as the system of record for our HR data. The Senior Manager will drive foundational improvements to ensure a more secure and scalable platform, innovate to increase efficiency, and explore new opportunities to streamline engineer and business team experiences on Workday.

Key Responsibilities

• Build and drive delivery of an outcome-based strategy and roadmap focused on optimizing platform efficiency, increasing engineer enablement, and experimentation with new features both within the Workday ecosystem and with internal Enterprise tooling

• Lead efforts to dramatically reduce tech debt, increase efficiency for the core Workday platform, and reclaim capacity for broader investment. Foundational goals include decreasing cycle time for reviews, releases, and manual processes, including manual coordination, data correction and configuration rework across the platform.

• Have proven experience working in ambiguous spaces with the ability to conduct comprehensive analysis to identify the biggest pain points and define clear success metrics and present a business case to executive leadership

• Because this is a highly visible role, strong, proactive communication skills are a must with the ability to adapt for different audiences and present in different mediums (slides, PRDs, demos)

• Identify and analyze new use cases and opportunities for platform enablement (e.g. Workday developer tooling)

• Partner with Enterprise teams on innovation pilots, developing a targeted strategy with iterative deliverables to determine market fit and best use in the Workday ecosystem

To succeed at the Senior Manager level, the following competencies and skills are essential:

• Platform and Technical Expertise: Deep understanding of platform architecture, experience with automated testing tools (e.g., Kainos Smart Test, AccelQ), and knowledge of DevOps and integration concepts

• Strategic Product Leadership: Ability to build a comprehensive, results-based strategy and roadmap and drive the strategy through to delivery

• Analytical Acumen: Proven ability to conduct deep dive analyses to identify key pain points and define clear, measurable success metrics for platform optimization

• Process Engineering and Simplification: Expertise in simplifying and streamlining complex business processes to increase efficiency and scalability.

• Cross-Functional Socialization and Buy-in: Strong partnership skills required to work effectively with partners in Tech, Experience, and Business teams and the ability to socialize the strategy to gain leadership buy-in across a wide spectrum of stakeholders

• Execution Focus: A strong drive to manage and deliver against an aggressive timeline

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• At least 5 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

• A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

• A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Mc Lean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management

New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management

Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [Recruiting Accommodation@capitalone.com](mailto:Recruiting Accommodation@capitalone.com). All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).