161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,

Senior Associate, Art Director

About Capital One Canada.

For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!

About the Role

Capital One Brand, Growth, Creative team is looking for an experienced Art Director to bring our brand to life across different audiences, products, channels and types of communication. The right candidate knows the importance that strategy plays in design and is able to develop insight-driven, customer-centric work for our marketing creative team.

You’ll be a supporting player across multiple digital marketing channels and varying types of projects, ranging from ad concepts, production design, template design exploration and organizational tasks. You’ll collaborate with designers, writers, marketing strategists and business partners along the way to build and refine your ideas and designs.

You’ll be interested in learning new approaches, new tools and having the opportunity to influence processes and strategy in a thoughtful and meaningful way. We’re looking for the right mix of customer-focus, attention to detail, technical skills, high standards, judgement and problem solving.

Candidates must submit work samples/portfolios with their application.You should be able to:

• Be comfortable designing for digital platforms across multiple placements and sizes.

• Understand the importance of strategy and marketing; be interested in understanding the bigger picture.

• Be able to internalize brand design systems in order to execute creative at a high level.

• Learn and adhere to specific process steps within projects and speak up when you see opportunities for improvement

• Collaborate with a team to generate ideas and creative concepts, as well as be self-guided and work independently.

• Have a strong sense of teamwork to collaborate with internal marketing partners, other brand team members, and line-of-business clients to help execute marketing strategy.

• Be self-organized and able to manage multiple deadlines on numerous, concurrent projects.

• Present your work well—you will be expected to provide and articulate strategic rationale.

• Have a positive attitude and be open to all kinds of feedback about your work. A good sense of humor never hurts.

• Receive and apply feedback from your managers, team members and stakeholders.

• Be curious and comfortable asking questions when you need clarification.

• Consistently deliver quality work on time.

• Be flexible and open to adjusting your approach or working style

Basic qualifications:

• 3-5+ years of agency or in-house experience as an Art Director or Graphic Designer in digital marketing channels

• Proficient in Figma and Adobe CS including Photoshop and Illustrator

• A strong portfolio that showcases your work and demonstrates your experience

Preferred qualifications:

• Bachelor's degree as an Art Director, Graphic Designer or similar

• Experience with marketing strategy, interaction design and understanding of UX principles

• Experience in the financial services industry, or other highly regulated industries

• Experience with performance marketing, delivering work for large-scale testing—specifically in Meta channels.

• Some areas of experience that would be a big plus: Meta advertising, display advertising, content marketing, user testing and social media best practices.

Working at Capital One.

Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well—physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.

Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).