Principal Associate Risk Management (Change Governance)

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking globally. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

As a Principal Risk Associate (Change Governance) on the Global Payment Network’s Risk team, you will create executive risk reports and execute processes that support key risk activities in change governance. You will create and modify reports, presentations, and processes while collaborating with smart and passionate leaders to inform risk decisions across the Global Payment Network.

We are seeking dedicated, disciplined, process professionals who excel in a team environment and are experts in process development, execution and improvement. This individual will have demonstrated that they can improve company processes in the past, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to manage multiple priorities is essential to succeeding in this role. This individual must be self driven and demonstrate a strong ability to work autonomously to deliver flawless execution of executive level reporting and process improvement projects.

General Responsibilities:

• Creating and executing risk processes

• Creating executive level risk reports, creating compelling slides for executive consumption

• Driving process improvements aligned with desired customer outcomes

• Analyzing, identifying and reporting on risk insights and themes

• Providing subject matter expertise on processes when representing the department in projects and other meetings

• Change Management process documentation and management including templating / job aides / controls

• Lead change control efforts at the process level to ensure impacts are appropriately assessed, documented and implemented

• Risk Consulting to one or more Business Areas and provide advice and guidance as required on change assessment processes

• Develop and leverage key relationships with stakeholders that enable collaboration across the enterprise

Basic Qualifications:

• Bachelors Degree or military experience

• At least 3 years of experience supporting, and partnering and interacting with internal business clients.

• At least 1 year of Financial Services Risk Management Experience.

• At least 2 years of experience in Risk Management and Process Management,

• At least 2 years of experience in Project Management or Communications

• At least 2 years of experience in Analysis

Preferred Qualifications:

• Bachelor’s or Master’s Degree in Business Management, Process Management, Project Management, Risk Management or Communications

• Lean certification or Six Sigma certification

• At least 5+ years of experience in risk management

• At least 5+ years of experience in process management

• At least 5+ years of experience in project management

• At least 5+ years of experience in problem solving

• Project Management Professional (PMP) Certification or Masters Certificate of Project Management (CPM)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $109,900 - $125,400 for Principal Risk Specialist

Mc Lean, VA: $120,800 - $137,900 for Principal Risk Specialist

New York, NY: $131,800 - $150,500 for Principal Risk Specialist

Richmond, VA: $109,900 - $125,400 for Principal Risk Specialist

Riverwoods, IL: $109,900 - $125,400 for Principal Risk Specialist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [Recruiting Accommodation@capitalone.com](mailto:Recruiting Accommodation@capitalone.com). All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).