• Manager, Process Manager
• Data Management

As a data management process team member on the Enterprise Customer Data Management team, you will be partnering with engineers and product owners making sure our data meets the highest levels of quality and governance. Our divisional data footprint is expansive and leveraged across the entire organization.

As a data management team member you will leverage process management and technical skills to document, build, and maintain well-managed data solutions in our target state platforms. This is a hands-on, tactical, and visible role that will allow an individual to partner with multiple teams and various levels of the organization in successfully managing this expansive data footprint.

In this role you will:

• Support the enterprise customer and partner towers in creating a centralized data management & governance team

• Lead and contribute to data management & governance initiatives and deliver target state features

• Partner across towers with product and tech partners in understanding existing processes, tools, and data footprint and transfer responsibilities to centralized team governing data accurately and completely

• Lead, create, and share processes within and across towers enabling horizontal data governance to support at scale

• Develop into a subject matter expert of tools and processes governing data management footprint

• Establish and govern processes supporting data registration, access, governance, risk, and data quality.

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years of experience in Process management

• At least 3 years of experience in Stakeholder management

• At least 3 years of experience troubleshooting

Preferred Qualifications:

• Master’s Degree in Business Management, Process Management, Project Management, Computer Science or Information Systems

• 2+ years of experience with Nonpublic Personal Information (NPI) and Privacy data rules

• 2+ years of experience programming (SQL, Java, or Python)

• 2+ years of experience data modeling

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Mc Lean, VA: $134,400 - $153,300 for Manager, Process Management

New York, NY: $146,600 - $167,300 for Manager, Process Management

Richmond, VA: $122,100 - $139,400 for Manager, Process Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [Recruiting Accommodation@capitalone.com](mailto:Recruiting Accommodation@capitalone.com). All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).