ServiceNow Agile Development

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

• Configure, customize, and enhance Service Now Agile Development (ADM) and Agile Development 2.0 modules based on business requirements.
• Develop and maintain workflows, business rules, UI policies, client scripts, and integrations within the Service Now platform.
• Collaborate with Product Owners, Scrum Masters, and development teams to support Agile planning, sprint management, and project tracking.
• Integrate Service Now Agile Development with other Service Now applications and third-party tools such as Jira, Azure DevOps, or CI/CD platforms.
• Perform platform upgrades, troubleshooting, testing, and ensure adherence to Service Now development best practices and governance standards.

Your Profile

• Strong hands-on experience with Service Now Agile Development (ADM) and Agile Development 2.0 modules and related platform capabilities.
• Expertise in Service Now scripting, including JavaScript, Business Rules, Client Scripts, Script Includes, UI Actions, and Flow Designer.
• Experience with Service Now integrations, REST/SOAP APIs, Integration Hub, and data migration activities.
• Good understanding of Agile, Scrum, Kanban methodologies, sprint planning, backlog management, and release tracking processes.
• Service Now certifications such as Certified System Administrator (CSA), CAD, CIS-Agile Development, or related certifications are preferred.

What you will love about working here

• You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
• You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
• At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com